Joji Mathew
Winnipeg,MB
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Stability Coordinator
IVC VITA HEALTH
04.2022 - Current
- Implemented a robust system for tracking payments made for testing requested, ensuring financial transparency and accountability throughout the testing process.
- Excelled in creating and managing studies in Stability Lab Information Manager (SLIM), consistently meeting and exceeding client expectations by maintaining a precise record of payments and transactions.
- Diligently enrolled stability samples in the QC Lab Sample Manager (LSM) database, maintaining accurate and up-to-date records of sample submissions and test schedules.
- Ensured strict adherence to stability protocols, conducting thorough data analysis and producing meticulous final study reports to uphold the highest standards of quality and integrity.
- Managed the physical placement of finished goods into designated Stability chambers using our state-of-the-art internal Stability location tracking system, while meticulously tracking inventory movement and ensuring timely payment processing.
- Demonstrated exceptional attention to detail in pulling samples according to designated stability test schedules, applying precise labels for identification purposes before submission to labs.
- Spearheaded the completion of sample submission forms for samples sent to external contract labs and to Vita QC lab, ensuring seamless documentation and timely processing.
- Successfully managed project timelines, overseeing the timely completion of milestones and ensuring adherence to deadlines, while maintaining clear communication with clients.
- Facilitated efficient office operations by maintaining accurate records, filing documents, and managing communication between clients, ensuring smooth and streamlined processes.
- Fostered a culture of collaboration and productivity within the team through regular communication and progress updates, contributing to enhanced team performance and client satisfaction.
Quality Assurance Associate
GENVION PHARMACEUTICALS
10.2019 - 03.2022
- Faced Audits from US F.D.A and Health Canada.
- Maintained Batch records for compliance and analysis purposes.
- Handling market complaints for in-house manufactured products.
- Developed corrective action plans in conjunction with Quality Associate to improve overall quality of Product.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Enhanced product quality by implementing thorough testing procedures and identifying areas for improvement.
- Reduced defects in production by consistently reviewing processes and collaborating with cross-functional teams.
- Increased customer satisfaction through diligent monitoring of product performance and addressing concerns promptly.
- Streamlined quality assurance processes, resulting in improved efficiency and reduced error rates.
Kitchen Manager
A & W Fast Food Restaurant
09.2017 - 01.2019
- Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Evaluated employee performance regularly, addressing any skill gaps or growth opportunities through ongoing training initiatives.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
Medical Representative
Himalaya Herbal Healthcare
05.2016 - 06.2017
- Increased patient engagement by developing personalized medical presentations and informative materials.
- Improved product knowledge for team members through regular training sessions and workshops.
- Established strong relationships with healthcare professionals, resulting in increased trust and credibility for the organization.
- Managed territory efficiently, effectively prioritizing visits to key healthcare providers and facilities.
- Collaborated with sales team to develop targeted marketing strategies that boosted overall revenue growth.
- Assisted physicians with patient education efforts, providing resources and support as needed.
- Conducted market research on competitor products and services, informing tailored sales pitches and strategies.
- Leveraged strong communication skills to present complex medical information in an easily digestible manner for diverse audiences.
- Provided exceptional customer service throughout the entire sales process, fostering loyalty among clients and repeat business opportunities.
- Maximized ROI on marketing initiatives by reallocating budget based on campaign performance analysis.
Hospital Pharmacist
INSCOL Hospital
04.2015 - 05.2016
- Improved medication safety by conducting thorough reviews of patient profiles and making appropriate recommendations.
- Optimized drug therapy outcomes for patients by providing comprehensive medication management services.
- Streamlined pharmacy operations by implementing efficient workflow strategies and inventory control measures.
- Enhanced patient care with the development and implementation of evidence-based clinical pharmacy services.
- Reduced medication errors by designing and implementing targeted staff education programs and quality improvement initiatives.
- Maintained strict compliance with relevant laws, regulations, policies, and procedures related to hospital pharmacy practice.
- Assisted in the procurement process for medications, ensuring cost-effective purchasing decisions were made while maintaining high standards of quality assurance.
Education
Diploma of Pharmaceutical Quality Assurance And Quality Control -
Red River College of Applied Arts, Science And Technology
04.2017
Bachelor's Of Pharmacy - Pharmaceutical Medicine
Chandigarh College of Pharmacy
Chandigarh, India02.2015
Skills
- Data Entry
- Project Management
- Business Administration
- Information Collection
- Customer Service
- Budget Planning
- Medical Billing
- MS Office
- Document Control
- Professional Networking
- Quality Assurance
- Risk Assessment
- Data Analysis
- Technical Proficiency
- Vendor Management
- Recordkeeping
- Staff Supervision
- Data Retrieval Systems
- Project Assistance
Certification
- Certified First Aider Level C
- NVCI
Languages
English
Full Professional
Hindi
Full Professional
Malayalam
Professional
Punjabi
Full Professional
Gujarati
Professional
Timeline
Stability Coordinator
IVC VITA HEALTH
04.2022 - Current
Quality Assurance Associate
GENVION PHARMACEUTICALS
10.2019 - 03.2022
Kitchen Manager
A & W Fast Food Restaurant
09.2017 - 01.2019
Medical Representative
Himalaya Herbal Healthcare
05.2016 - 06.2017
Hospital Pharmacist
INSCOL Hospital
04.2015 - 05.2016
Diploma of Pharmaceutical Quality Assurance And Quality Control -
Red River College of Applied Arts, Science And Technology
Bachelor's Of Pharmacy - Pharmaceutical Medicine
Chandigarh College of Pharmacy
- Certified First Aider Level C
- NVCI
Similar Profiles
ANKITKUMAR PATELANKITKUMAR PATEL
Production Chemist at IVC Vita HealthProduction Chemist at IVC Vita Health
YUE PANYUE PAN
Pharmaceutical Production Operator at IVC Vita HealthPharmaceutical Production Operator at IVC Vita Health
Mayur PrajapatiMayur Prajapati
QA Reviewer II at IVC VITA HEALTHQA Reviewer II at IVC VITA HEALTH