Joie Symon Antazo
Scarborough,Canada
Summary
Results-driven logistics professional with a proven track record in leading outbound ship dock operations within high-volume 3PL distribution centers. Expertise in collaborating with Team Leads and Area Managers to optimize dock flow, coordinate shipments, and support a team of 20-30 associates, ensuring safe, accurate, and timely departures. Recognized for exceptional operational awareness and reliability, consistently driving improvements in workflow efficiency in fast-paced warehouse environments. Committed to fostering a culture of safety and excellence while meeting organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Process Guide(PG) - Outbound Ship dock
ID Logistics
Ajax, ON
09.2025 - Current
- Serve as a Process Guide (PG) supporting outbound ship dock operations in a high-volume 3PL distribution center. Partner with Team Leads and Area Managers to coordinate dock activities, maintain shipment flow, and support team productivity during fast-paced operations.
- Key Responsibilities & Leadership Impact
- Provide floor leadership and operational direction to 20–30 associates during outbound operations.
- Coordinate with carriers and drivers to ensure efficient trailer flow and on-time shipment departures.
- Prioritize CPT and time-sensitive shipments to meet strict shipping deadlines and customer requirements.
- Support dock workflow planning including staging, trailer loading, and shipment verification.
- Assist supervisors with labor coordination and productivity management during peak shipping periods.
- Ensure accurate completion of TDR documentation and shipment checks to maintain operational accuracy.
- Support training and onboarding of new associates on outbound procedures, safety, and productivity standards.
- Maintain strong compliance with warehouse safety, quality, and operational procedures.
Associate in Shipping Department
H&M Distribution Center
Ajax, ON
04.2024 - 08.2025
- Supported outbound shipping operations in a high-volume distribution environment, ensuring accurate order processing and on-time shipment departures while maintaining strong productivity and safety standards.
- Key Contributions
- Consistently achieved 110–120% of daily productivity targets while maintaining 99%+ order accuracy.
- Managed shipment staging, trailer loading, and verification to ensure timely dispatch and minimize shipping errors.
- Maintained efficient dock flow and outbound workflow during high-volume operations.
- Collaborated with team members and leadership to resolve workflow delays and maintain productivity.
- Followed strict safety and quality procedures to ensure smooth and compliant dock operations.
Production Team Member
Canadian Clinical Cannabinoids
Scarborough, ON
10.2023 - 03.2024
- Supported production operations in a highly regulated manufacturing environment, ensuring accurate product preparation while maintaining strict quality and safety compliance.
- Key Responsibilities
- Performed sorting, weighing, twisting, and packaging of medical cannabis products.
- Followed strict quality control, safety, and regulatory compliance procedures.
- Ensured product accuracy and consistency during packaging and preparation processes.
- Maintained a clean and organized production workspace to meet operational and safety standards.
- Supported team productivity to ensure daily production targets were met efficiently.
Student Personal Support worker
City of Toronto, Bendale acres & Providence Hospital
05.2023 - 08.2023
- Delivered compassionate care and supported clients’ personal needs while ensuring safety and dignity in diverse healthcare settings. Collaborated with healthcare professionals to provide holistic support and maintain high standards of care.
- Key Responsibilities
- Supported safe transfers, mobility, and positioning of clients
- Monitored and reported changes in clients’ health or wellbeing to appropriate staff
- Maintained accurate documentation of care activities and client interactions
- Assisted in implementing care routines and healthcare protocols
- Contributed to a respectful, inclusive, and supportive environment for clients and staff
Warehouse Associate/Forklift Driver
Lorex Technology
07.2021 - 05.2022
- Supported warehouse operations by managing product flow, conducting quality inspections, and maintaining organized storage areas. Operated forklifts and specialized in technology-focused inventory handling to ensure efficient warehouse processes.
- Key Responsibilities
- Sorted, labeled, and stored incoming and outgoing products accurately
- Performed inspection and refurbishment of security cameras and related equipment
- Assisted in maintaining a clean, safe, and organized warehouse environment
- Supported team workflow to meet daily productivity targets and operational goals
- Collaborated with warehouse staff to optimize storage and inventory management
Education
Personal Support Worker(PSW) -
Centennial College
01-2023
Highschool Graduate - undefined
ST. Mother Teresa academy
06-2020
Skills
- Standard operating procedures
- Coaching and mentoring
- Collaborative mindset
- Workflow optimization
- Compliance management
- Shipping and receiving
- Warehouse operations
- Team supervision
- Amazon WMS expert
- Time management
Accomplishments
Promoted to Process Guide (PG) at ID Logistics, where I operate at a supervisory level supporting outbound ship dock operations. I lead 20–30 associates, coordinate carrier flow, and manage dock workflow to ensure consistent on-time departures in a high-volume 3PL environment. Recognized for driving productivity, prioritizing critical shipments, and maintaining high standards in safety and accuracy.
Languages
English
Full Professional
Tagalog(Filipino)
Native or Bilingual
Certification
- Forklift Certified | Counter balance(electric/Propane/Diesel) | Order/Cherry Picker | Dock Stocker
- DEMENTIA FOUNDATIONS CERTIFICATE | 2023| ALZHEIMER SOCIETY TORONTO
- CPR HCP/BLS & STANDARD FIRST AID | 2022 | LIFE SAVER 101
Timeline
Process Guide(PG) - Outbound Ship dock
ID Logistics
09.2025 - Current
Associate in Shipping Department
H&M Distribution Center
04.2024 - 08.2025
Production Team Member
Canadian Clinical Cannabinoids
10.2023 - 03.2024
Student Personal Support worker
City of Toronto, Bendale acres & Providence Hospital
05.2023 - 08.2023
Warehouse Associate/Forklift Driver
Lorex Technology
07.2021 - 05.2022
Highschool Graduate - undefined
ST. Mother Teresa academy
Personal Support Worker(PSW) -
Centennial College