Joicy Yohany Rodrigues De Souza
Burnaby,BC
Summary
An enthusiastic and reliable professional, takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. A person that loves to help others and presents great relations with teammates in a workplace. Fluent in English and Portuguese.
Overview
1
1
year of professional experience
Work History
Server
Boteco Brasil
02.2023 - Current
- Cultivated warm relationships with customers.
- Placed orders, manage bills and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers.
- Answered customers' questions, recommended items and recorded order information.
Education
Associate of Arts - Marketing Management - Customer Relationship Marketing
Cornerstone International Community College
Vancouver, BC01.2024
High School Diploma -
Burnaby North Secondary
Burnaby, BC06.2022
Skills
- Guest Relations Management
- Quality Assurance Standards
- Teamwork
- Organization
- Written and verbal communication
- Bilingual
- Respect in workplace
Hobbies
My hobbies are reading novels, listen to music, acrylic painting and practicing gymnastics.
Timeline
Server
Boteco Brasil
02.2023 - Current
Associate of Arts - Marketing Management - Customer Relationship Marketing
Cornerstone International Community College
High School Diploma -
Burnaby North Secondary
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