Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Joice El-Gasai

Windsor

Summary

Dynamic crew member with a proven track record in delivering excellent customer service and maintaining operational efficiency in fast-paced environments.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Crew Member

Tim Hortons
Windsor
12.2024 - Current
  • Provided excellent customer service in a fast-paced café environment.
  • Operated coffee machines and food preparation equipment efficiently.
  • Maintained cleanliness and organization of workstations and dining areas.
  • Prepared and served menu items according to company standards.
  • Collaborated with team members to ensure smooth service during peak hours.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Provided excellent customer service to maintain a positive atmosphere for guests.

Busser

Fogolar Furlan
Windsor
05.2024 - Current
  • Cleared tables quickly after guests finished meals.
  • Supported kitchen staff by transporting dirty dishes for washing.
  • Responded promptly to guest requests for additional items.
  • Collaborated with team members to ensure smooth operations.
  • Maintained a friendly attitude towards customers at all times.

Education

High School Diploma -

Assumption High School
Windsor, ON
06-2025

Skills

  • Customer service
  • Team collaboration
  • Cash handling
  • Time management
  • Taking orders
  • Effective communication
  • Stock management
  • Interactive communication skills
  • Safety awareness
  • Food preparation
  • Clear communication
  • Food running
  • Teamwork and collaboration

Certification

  • Smart Serve

Timeline

Crew Member

Tim Hortons
12.2024 - Current

Busser

Fogolar Furlan
05.2024 - Current

High School Diploma -

Assumption High School

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Joice El-Gasai