Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic
Joi  Smith

Joi Smith

Sacramento

Summary

Excellent people skills developed through volunteer work. Quick to learn new things and always ready to help customers find what they need. Looking forward to being part of a team and gaining experience in customer service. I Am a person who believes in Integrity & Perseverance.

Overview

3
3
years of professional experience

Work History

Attendee, National Honors Society Conference

Honor Student
05.2022 - Current

Customer Service Representative Intern

Flaucy Hair Studio
01.2022 - Current
  • Handling customer interactions, including phone calls, emails, filing paper work, and other requests while having Excellent Organization skills.
  • Assist staff with various daily tasks such as paperwork , cashier roll, and station cleaning
  • Facilitate phone, mail, and email communications with clients
  • File and maintain information on 150+ clients.
  • Help maintain adequate inventory.
  • Refill paper towels and other products used at stations,and essentials as needed.

Education

Westlake Charter
Sacramento, CA

Skills

  • Data Gathering & Entry
  • Filing & Documentation
  • Microsoft Word
  • Microsoft Excel
  • Task Prioritization
  • Team Collaboration
  • Veterinary Procedures & Equipment

Affiliations

  • I grew up in Sacramento, California, in a single-family home with 3 older brothers. I'm the youngest of 4 siblings. My parents have been married for 18 years and have been business owners in the hair and beauty industry for 27 years. Growing up and seeing their success has influenced me to be a hard worker and very ambitious.

    A challenge that I experienced this year involved a major assignment in my AP English class. I was rushing and did not take my time because I felt overconfident, which caused me to get a lower score than I should have or what I was expecting. Although feeling overconfident can be a good thing, this taught me the importance of patience when dealing with major assignments.

    I would like to participate in this internship to further my work experience and build a strong work ethic that can help me in my future employment endeavors. I would be a strong candidate because I follow instructions, I'm very hardworking, I follow instructions, and I work well with others. And will be a great asset if given the opportunity.

Timeline

Attendee, National Honors Society Conference

Honor Student
05.2022 - Current

Customer Service Representative Intern

Flaucy Hair Studio
01.2022 - Current

Westlake Charter
Joi Smith