Detail-oriented warehouse operations professional with over three years of experience in high-volume fulfillment. Expertise in troubleshooting equipment issues, coaching team members, and optimizing workflows for safety and efficiency. Committed to continuous improvement and skilled in mechanical problem-solving. Ready to leverage these strengths as a Mechatronic and Robotics Technician.
Work History
Fulfillment Associate I
4 Years 9 Months
Amazon | 01.2022 - Current
Lead sort operations by monitoring processing rates, adjusting wall counts, and ensuring efficient package flow throughout the facility.
Serve as Chute Process Guide by balancing labor resources, adjusting workflow, and coordinating outbound operations to maintain productivity and customer delivery goals.
Respond to tray sorter jams and conveyor interruptions by safely clearing blockages, restoring equipment operation, and minimizing production downtime.
Monitor conveyor and sorting equipment during daily operations, recognizing abnormal conditions and communicating issues to the appropriate teams for resolution.
Supported equipment reliability by identifying recurring operational problems and collaborating with leadership on process improvements.
Investigated defective shipments and conducted root cause analysis to enhance quality and minimize operational defects.
Train new associates as a Learning Ambassador, providing instruction on safety procedures, standard work, and operational best practices.
Performed quality audits and coached associates to ensure safety, elevate productivity, and maintain process compliance.
Education
High School Diploma
Rosemont High School | Sacramento, California | 06-2019