John Victor Lavida
Meadow Lake,SK
Summary
Dependable employee seeking opportunity to expand skills and contribute to company success.
Overview
9
9
years of professional experience
Work History
Supervisor
BLCO
Meadow Lake, SK
04.2022 - 07.2022
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Mastered point-of-service computer system for automated order taking.
- Provided exceptional service that reflected restaurant standards and core values.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Grocery Clerk
Co-Op Food Store
Meadow Lake, SK
03.2022 - 06.2022
- Contributed to front-end team success, assisting manager and co-workers with diverse daily tasks.
- Maintained and organized store displays to enhance product visibility and expedite product location activities.
- Established and managed objectives for team production and customer service.
Supervisor
Tim Hortons
Meadow Lake, SK
03.2020 - 11.2020
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Coordinated with staff to clarify information and enforce procedures resulting in effective problem solving and smoother operations.
- Developed and mentored team members to provide hospitable, professional service while adhering to established service models.
Restaurant Server
Nor'wester Motor Inn
Meadow Lake, SK
02.2013 - 02.2020
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
Education
Adult Basic Education (ABE)
Carpenter High School
Meadow Lake, SK01-2024
Skills
- Customer Relations
- Cooperative Attitude
- Problem Solving
- Customer Service
- Time Management
- Communication
Timeline
Supervisor
BLCO
04.2022 - 07.2022
Grocery Clerk
Co-Op Food Store
03.2022 - 06.2022
Supervisor
Tim Hortons
03.2020 - 11.2020
Restaurant Server
Nor'wester Motor Inn
02.2013 - 02.2020
Adult Basic Education (ABE)
Carpenter High School