Summary
Overview
Work History
Education
Skills
Certification
Certifications in Progress
Timeline
Generic

Johnson Iyapo

Toronto,Ontario

Summary

Motivated cybersecurity student on track to graduate in August 2024, showcasing a solid grasp of TCP/IP, Active Directory, and ongoing studies in cutting-edge cybersecurity tools such as SIEM, IDS/IPS, and Kali Linux. Eager to channel my theoretical knowledge into practical solutions in a dynamic cybersecurity role. Known for a strong work ethic, a passion for collaborative team environments, and an unwavering commitment to continuous learning. Seeking an entry-level position to contribute actively, grow professionally, and bring a fresh perspective to the cybersecurity landscape.

Overview

3
3
years of professional experience
1
1
Certification

Work History

IT Technical Support Intern

Nestle
Lagos, Nigeria
09.2021 - 04.2022
  • Managed Active Directory, created and deleted user accounts, and assigned permissions to users and groups within Windows 10.
  • Troubleshoot and resolve technical problems, addressing hardware and software issues through phone and email support, escalating complex issues to higher-level
  • Conducted remote troubleshooting sessions to assist users in resolving software and configuration and functionality issues
  • Installed 30+ new PC workstations and laptops with Windows 10 and MS Office 365
  • Handled confidential and sensitive information with discretion and tact
  • Delivered training sessions to staffs on technology usage
  • Managed 10+ support ticket each day with a 99.8% success rate and reduced resolution times by 30% by implementing best practices for ticket management
  • Proven aptitude for teamwork, adaptability, initiative, and analytical thinking
  • Practice familiarity with the concepts of continuous improvement and change management
  • Performed support fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and application

Planning & Project Manager Assistant

Nestle
Lagos, Ilupeju
04.2021 - 08.2021
  • Documented all online and offline waybills of items used for promotional activities
  • Recorded all activities of the Pre and Post Evaluation forms and other promotion documents
  • Guaranteed the completeness and accuracy of premium delivery pan Nigeria.
  • Insured all premium waybills submitted to the Head Office against dispatch plan

Intern for Implementation and Support Engineer

UnoTelos Ltd
Lekki, Nigeria
01.2021 - 04.2021
  • Supported network analytics activities, including traffic monitoring, troubleshooting, and optimization
  • Supported the implementation and maintenance of WIFI networks and networking infrastructure
  • Assisted in the design, implementation, and integration of system integration projects, with a focus on network security
  • Installed and configured cameras for surveillance and monitoring purposes
  • Prepared project presentations and reports to assist senior staff
  • Conducted extensive research for startup company projects
  • Developed and updated tracking spreadsheets for process monitoring and reporting.

Network Performance Optimizer Co-op (3G/4G)

Nokia
Lekki, Nigeria
02.2019 - 08.2019
  • Assisted in the company's packet loss data trend to know when there's network congestion and over-utilized devices
  • Conducted network performance tests, drive tests, and field measurements to assess network quality and identify potential bottlenecks
  • Contributed to the implementation of network monitoring tools and systems to track network performance indicators
  • Worked closely with cross-functional teams to implement network optimization strategies and ensure compliance with industry standards
  • Utilized network performance monitoring tools to measure and assess key performance indicators (KPIs) for 3G/4G networks
  • Worked on projects involving capacity planning, interference management, and quality of service (QoS) optimization for 3G/4G networks
  • Provided support on escalating tickets for some sites
  • Used Netumen to utilize assignments like Capacity and headroom report
  • Provided excellent interpersonal and communication skills to provide troubleshooting support, prepare technical documentation and reports on problems, and deal effectively with all levels of management and staff
  • Portrayed outstanding communication abilities, both in written and verbal form, to effectively convey information to all end users and employees involved.

Education

Post-Graduate Degree - Information Technology - Cybersecurity

George Brown College
Toronto, ON
08-2024

Post-Graduate Degree - Cloud Computing

George Brown College
08-2023

Information & Communication Engineering -

Covenant University
12.2020

Skills

  • Understanding of TCP/IP
  • Wireshack
  • Microsoft Office
  • Kali Linux
  • Security Information and Event Management (Sumo Logic): [Learning]
  • Intrusion Detection/Prevention System (Suricata): [Learning]
  • Cloud Services (Azure & AWS)
  • Remote Tools
  • Virtualization
  • Operating system: (Windows, Mac0S, Linux)
  • Project Management
  • Time Management
  • Team Collaboration
  • Problem Solving and Troubleshooting
  • Critical Thinking
  • Interpersonal and Communication Skills
  • Microsoft 365
  • Active directory user management

Certification

  • CCNA (Cisco Certified Network Associate)
  • ISC2 Certified in Cybersecurity (CC)
  • Microsoft Certified: Azure Fundamentals AZ900
  • Google Cybersecurity Specialization
  • AWS Cloud Practitioner Essential

Certifications in Progress

  • CompTIA Security+ (Expected Completion: March 2024)

Timeline

IT Technical Support Intern

Nestle
09.2021 - 04.2022

Planning & Project Manager Assistant

Nestle
04.2021 - 08.2021

Intern for Implementation and Support Engineer

UnoTelos Ltd
01.2021 - 04.2021

Network Performance Optimizer Co-op (3G/4G)

Nokia
02.2019 - 08.2019

Post-Graduate Degree - Information Technology - Cybersecurity

George Brown College

Post-Graduate Degree - Cloud Computing

George Brown College

Information & Communication Engineering -

Covenant University

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