John Paul Tinio
Calgary
Summary
Highly skilled Journeyman Red Seal Class B Gas fitter with 6 years of experience in diagnosing and repairing HVAC equipment. Seeking a challenging position at a reputable HVAC company to utilize my technical expertise, exceptional customer service skills, and track record of delivering efficient and effective solutions.
Overview
12
12
years of professional experience
Work History
Senior HVAC Technician
Action Furnace
09.2023 - Current
- Repaired and maintained residential and light commercial heating, air conditioning and refrigeration systems.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Repaired and replaced faulty motors, blowers, switches and compressor units.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
HVAC Technician
Calgary Heating Services
10.2020 - 09.2023
- Diagnose, repair, and maintain residential and light commercial HVAC systems, ensuring optimal performance and customer satisfaction
- Conduct preventive maintenance tasks and inspections to identify potential issues and provide recommendations for improvement
- Collaborate with team members to complete installations, replacements, and upgrades of HVAC units
- Interact with customers to address inquiries, explain repair options, and ensure high-quality service delivery.
Lead Installer/HVAC Technician
Action Furnace
06.2018 - 09.2020
- Demonstrated strong technical skills in performing HVAC installations, including ductwork, ventilation, and thermostat setup
- Led a team of installers, providing guidance, training, and supervision to ensure timely and accurate project completion
- Conducted thorough inspections and testing of HVAC systems to identify deficiencies and implement appropriate repairs
- Collaborated with customers to explain installation processes, address concerns, and ensure complete satisfaction.
Tire Technician
Kal Tire
09.2016 - 05.2018
- Provided tire installation and maintenance services for various vehicle types, including regular and commercial trucks
- Conducted mobile tire changes and performed thorough inspections to identify tire-related issues
- Ensured exceptional customer service by addressing inquiries, offering product recommendations, and resolving concerns promptly
- Maintained accurate records of tire inventory and performed stock replenishment as required.
Concession Food Service Attendant
City of Calgary, Southland Leisure Centre
01.2013 - 12.2016
- Managed cash transactions and operated point-of-sale systems with precision and accuracy
- Prepared and served food items while adhering to health and safety regulations
- Demonstrated exceptional customer service by promptly addressing customer needs and ensuring a positive experience.
Education
High School Diploma -
Bishop Grandin Senior High
Calgary, Alberta2013
Skills
- HVAC equipment diagnosis and repair
- Preventive maintenance
- Customer service excellence
- Strong technical aptitude
- Team collaboration
- Sales and upselling
- Cash handling
- Time management
- Attention to detail
Timeline
Senior HVAC Technician
Action Furnace
09.2023 - Current
HVAC Technician
Calgary Heating Services
10.2020 - 09.2023
Lead Installer/HVAC Technician
Action Furnace
06.2018 - 09.2020
Tire Technician
Kal Tire
09.2016 - 05.2018
Concession Food Service Attendant
City of Calgary, Southland Leisure Centre
01.2013 - 12.2016
High School Diploma -
Bishop Grandin Senior High
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