JOHNNY RIVERA
VISTA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
Work History
Key Sales Associate
Joe's Jeans
02.2025 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and provided outstanding customer service.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Administrative Manager
Life Enrichment Services
02.2024 - 01.2025
- Develop strong organizational skills by coordinating clinician schedules and maintaining office utilization, directly supporting operational efficiency.
- Assist with financial inquiries by interacting with payers and facilitating client communication regarding billing and appointment scheduling.
- Conduct data management by scanning and organizing confidential files, ensuring compliance with HIPAA regulations.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Updated reports, managed accounts, and generated reports for company database.
- Created reports, presentations and other materials for executive staff.
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
Sales Supervisor
Samsonite
09.2022 - 02.2024
- Conducted inventory audits and managed cash handling processes, ensuring accuracy and financial integrity.
- Provided excellent customer service and trained new employees, enhancing team performance and operational effectiveness.
- Developed knowledge of product offerings and market trends, enabling better customer engagement and support for sales strategies.
- Effectively coached team members to reach weekly and monthly sales goals.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
Corporal
United States Marine Corps
11.2017 - 11.2021
- Managed a team of 15-20 Marines, fostering a productive work environment while developing leadership and interpersonal skills.
- Maintained inventory of high-value equipment, emphasizing meticulous attention to detail and organizational capabilities.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Skilled at working independently and collaboratively in a team environment.
- Identified issues, analyzed information and provided solutions to problems.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
Education
Bachelor of Science - Business Finance
California State University - San Marcos
San Marcos, CA05.2026
Associate of Science - Business Administration
MiraCosta College
Oceanside, CA06.2024
Skills
- Proficient in MS Office Suite (Excel, PowerPoint, Word)
- Strong interpersonal, written, and verbal communication skills
- Experience in data gathering and financial analysis
- Interest in corporate finance and accounting principles
- Sales strategy development
- Customer service
- Time management
- Phone etiquette
- Friendly and outgoing
- Point-of-sale system
- Sales expertise
- Store opening and closing
- Data entry
- Stocking and receiving
- Upselling strategies
- Policy and procedure adherence
- Teamwork and collaboration
- Positive and professional
- Interpersonal and written communication
- Problem-solving
- Calm demeanor
Timeline
Key Sales Associate
Joe's Jeans
02.2025 - Current
Administrative Manager
Life Enrichment Services
02.2024 - 01.2025
Sales Supervisor
Samsonite
09.2022 - 02.2024
Corporal
United States Marine Corps
11.2017 - 11.2021
Bachelor of Science - Business Finance
California State University - San Marcos
Associate of Science - Business Administration
MiraCosta College
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