Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Johnny Papaspyros

Laval,QC

Summary

Dedicated System and Network Administrator with extensive experience in managing IT infrastructure. I’m eager to join a forward-thinking company where I can bring my technical expertise to the table, help the team thrive, and grow alongside passionate, collaborative colleagues.

Overview

5
5
years of professional experience

Work History

Systems Administrator

Weighpack Systems Inc.
Montreal, Quebec
05.2023 - Current
  • Managed M365 as Global Admin, overseeing multi-tenant administration and configuration across admin centers.
  • Deployed and configured Windows Servers, ESXi/vCenter, print servers, DHCP, and DNS infrastructure.
  • Administered network configurations for Cisco, Dell, and Ubiquiti devices, ensuring regular firmware updates.
  • Configured and managed firewall policies and IPsec tunnels to strengthen network security.
  • Supported successful network cutover during a data center migration.
  • Ensured all backups remained on schedule.

Service Desk Trainer

Fujitsu - Government of Alberta
Montreal, Quebec
11.2019 - 05.2023
  • Earned Service Desk Expert title, managing escalations and providing expert support.
  • Trained new hires on tools, ticketing systems, and troubleshooting.
  • Supported agents and resolved client issues from negative satisfaction surveys.
  • Managed ITSM processes (ServiceNow, Active Directory, SCCM, Windows troubleshooting).
  • Configured government software, printers, VOIP, and mobile devices (Intune/MDM).
  • Provided support for LAN/WAN/VPN and virtualization technologies.
  • Maintained and updated knowledge base for accuracy and relevance.

Education

AEC - Network Administration - Information Technology

John Abbott College
Sainte-Anne-de-Bellevue, None
01-2020

DEC - Social Sciences - Social Sciences

Vanier College
Saint-Laurent, None
01-2017

Skills

  • System/Network administration
  • IT documentation
  • Customer Satisfaction
  • Desktop troubleshooting
  • Virtualization technologies
  • Windows administration
  • Incident management
  • Endpoint Management

References

References available upon request.

Timeline

Systems Administrator

Weighpack Systems Inc.
05.2023 - Current

Service Desk Trainer

Fujitsu - Government of Alberta
11.2019 - 05.2023

AEC - Network Administration - Information Technology

John Abbott College

DEC - Social Sciences - Social Sciences

Vanier College

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