Summary
Overview
Work History
Education
Skills
Languages
Building Computers, and Technical Support for Computers
Timeline
Generic

Johnny Nguyen

Toronto,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

Sales Associate/Customer Service Representative

Memory Express
06.2022 - Current
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and helped customers locate products.
  • Managed purchases, returns, exchanges and refunds in accordance with store policy.
  • Build, Troubleshoot, and Perform functionality testing on Computers

Renovator Assistant

Independent Contractor Service
04.2019 - 10.2021
  • Collaborated with teams to prepare building sites and support needs of the renovation team throughout all phases of building projects.
  • Cleaned and disposed of debris to maintain safe and clean working environment.
  • Managed business finances by paying vendors and suppliers for products and services rendered.

Guest Service and Support Staff

Kortright Centre For Conservation
03.2019 - 04.2019
  • Worked in two gift shops, stocking shelves, register, greeting and speaking with customers.
  • Responsible for transporting inventory between two gift shops.
  • Followed up with customers to verify satisfaction and address outstanding concerns.

Education

Diploma - Police Foundations

Humber College
Toronto, ON
09.2022

Skills

  • Technical Support
  • Retail Sales Customer Service
  • Effective Communication
  • Collaborating with Team Members
  • Product Organization
  • Active Listening

Languages

English
Native or Bilingual
Vietnamese
Full Professional

Building Computers, and Technical Support for Computers

Built, maintained, and repaired many Office and Gaming computers. Performed functionality testing on various systems and applications to confirm suspected faults and malfunctions. Disassembled computer systems to troubleshoot and resolve hardware issues, as well as software related issues.


I enjoy the organizational aspect in building, cable management, I am also fully capable in building and troubleshooting Custom water Cooling computers.

Timeline

Sales Associate/Customer Service Representative

Memory Express
06.2022 - Current

Renovator Assistant

Independent Contractor Service
04.2019 - 10.2021

Guest Service and Support Staff

Kortright Centre For Conservation
03.2019 - 04.2019

Diploma - Police Foundations

Humber College

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Johnny Nguyen