Johnny Matti
Matti and Associate LLC
El Cajon
2
Languages
9
years of professional experience
Dedicated Private Driver experienced in providing safe and timely transportation services. Delivered exceptional client satisfaction through effective route optimization and adherence to traffic laws. Focused on maintaining vehicle cleanliness and confidentiality while leveraging advanced navigation technology for efficient operations.
Work History
Private Driver
3 Years 10 Months- Built rapport with passengers through friendly conversation while respecting boundaries set by individual clients.
- Handled sensitive information discreetly while transporting high-profile clientele, maintaining confidentiality at all times.
- Enhanced client satisfaction by providing timely and efficient transportation services.
- Provided exceptional customer service by listening to client needs and preferences, resulting in repeat business.
- Maintained familiarity with local attractions and points of interest to offer knowledgeable recommendations upon client request.
- Maintained a clean and comfortable vehicle, contributing to an enjoyable travel experience for clients.
- Kept detailed trip logs for accurate record-keeping purposes, facilitating smooth billing processes for clients later on.
- Developed strong time management skills to accommodate multiple clients'' schedules efficiently.
- Retrieved wheelchairs and other mobility aids for passenger convenience and safety.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Adhered to tight schedule and met departure and arrival deadlines.
- Drove VIPs to corporate events and meetings.
- Assisted elderly and disabled passengers entering and exiting shuttle.
- Remained calm and poised in emergent situations.
- Developed deep knowledge of local routes and area destinations.
- Followed applicable traffic regulations and traffic laws.
- Utilized GPS technology effectively to navigate unfamiliar territory and avoid traffic congestion, minimizing delays.
Uber Driver
8 Years 6 Months- Delivered exceptional customer service to enhance rider satisfaction and loyalty.
- Resolved rider concerns promptly, ensuring positive experiences and repeat business.
- Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
- Followed applicable traffic regulations and traffic laws.
- Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
- Developed deep knowledge of local routes and area destinations.
- Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
- Planned routes based on knowledge of local areas, GPS information, and customer preferences.
- Helped passengers with luggage, collected fares and politely answered questions.
- Delivered passengers to destinations safely and on time.
Education
High School Diploma
Skills
Safe driving methods
Defensive driving
Adverse condition driving
GPS navigation
Vehicle inspection
Vehicle maintenance
Passenger support
Routine inspections
Defensive driving techniques
Driving safety
Passenger assistance
Schedule coordination
Customer-oriented
Accomplishments
- Supervised team of 6 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Languages
Arabic
Native or Bilingual
English
Full Professional
Timeline
Private Driver
Matti and Associate LLC
08.2022 - 06.2026Read More
Uber Driver
Uber And Lyft
01.2017 - 07.2025Read More
Warren Mott High School
High School Diploma
Read More