Johnny Mah

Highly motivated and dedicated professional with a passion for the role of Customer Service Agent at Pacific Coastal Airlines. Extensive experience in customer-facing roles, honing the ability to work under pressure with minimal supervision. Clear and effective communication skills to navigate difficult conversations. Expertise in monitoring performance and making informed decisions for optimal results. Thrives in collaborative team environments and can work independently when required.

• Excellent interpersonal, organizational and communication skills
• Understanding working relations with different departments
• Hardworking, team player, 'CAN-do' attitude, loyal and cooperative
• Accountable, customer service and client focused
• Good rapport with other community relations and sales clients
• Very detailed orientated, able to multi-task and to solve problems
• Enthusiastic in the dynamic of the creative and fast-paced environment and able to meet punctual deadlines including deliverables and within budget
• Comprehensive on WordPress, as well as Microsoft programs (Word, Excel and Power Point) and Canva
• Reasonable, flexible and willingness to explore new ideas and collaboration
• Knowledge and understanding of Metro Vancouver and BC geography

• I am very efficient, detail-oriented, hardworking, and have very good organizational, interpersonal and communicational skills.
• I have more than ten years’ experience in marketing and communications; and close to two decades in the media and broadcasting industry.
• I have been involved with on-site activation to interacting with the public in high-pressure environment to deadlines

Given to a Corus employee who has given time and exceptional devotion to the CKNW Kids' Fund over the years.