Johnny J. Lucio

Sales leader and team builder with over 7 years’ experience leading high-performing sales teams and more than a decade of success in consultative sales, customer service, and account retention across SaaS, automotive, telecom, and financial services. Known for developing sales professionals into top performers by blending data-driven strategy with hands-on coaching. I thrive on building customer relationships that last, helping sales reps discover their strengths, and celebrating both big wins and small breakthroughs. Whether closing a critical deal, resolving an escalation, or coaching through a tough month, my approach focuses on empowering people to succeed — customers, team members, and partners alike. Bilingual in English and Spanish.

• Increased regional revenue by 23% YoY through a combination of territory expansion strategies, coaching, and team development.
• Closed high-value contracts exceeding $1.5 million, strengthening long-term partnerships and boosting corporate revenue.
• Developed and launched a hands-on training program, cutting new hire onboarding time by 30% and improving first-quarter performance by 18%.
• Maintained a Top 10% sales ranking at Spectrum, consistently exceeding quotas and delivering exceptional customer experiences.
• Successfully resolved 95%+ of escalated client issues within regulatory compliance deadlines at Bank of America, protecting both revenue and company reputation.