Johnny Huerta
Merced,CA
Summary
Result-driven professional with expertise in executing efficient grocery deliveries. Known for maintaining high standards of product quality and freshness, alongside a commitment to food safety and customer satisfaction.
Overview
2027
2027
years of professional experience
Work History
Instacart Shopper
Instacart
Merced, CA
08.2021 - Current
- Executed efficient shopping and delivery of groceries, ensuring customer satisfaction through timely service.
- Demonstrated excellent problem-solving skills when addressing customer concerns or issues during the shopping process.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Developed strong working relationships with store employees, facilitating efficient navigation and item location.
- Fostered strong connections with repeat customers by remembering preferences, offering personalized recommendations, and exceeding expectations for service.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Managed multiple orders simultaneously while consistently meeting deadlines in a fast-paced environment.
- Communicated with customers regarding substitutions, special requests, and unavailable items to ensure satisfaction.
- Maintained food safety and quality standards by selecting fresh products, checking expiration dates, and properly handling perishable items.
Bartender
R Bar
Merced, CA
06.2014 - 02.2017
- Crafted and served high-quality cocktails, ensuring customer satisfaction and repeat business.
- Implemented efficient bar workflows, reducing wait times during peak hours for enhanced service delivery.
- Served high customer volumes during special events, nights, and weekends.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
- Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
- Optimized beverage cost and waste management, regularly reviewing and adjusting pour sizes and inventory levels.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
Physical Therapy Aide
Dignity Health
Merced, CA
2008 - 2013
- Assisted physical therapists with patient mobility exercises and rehabilitation protocols.
- Collaborated with team members to streamline patient flow and reduce wait times.
- Engaged in continuous learning to enhance understanding of therapeutic techniques and practices.
- Streamlined clinic operations by maintaining a clean, organized environment and performing routine inventory checks on therapy supplies and equipment.
- Ensured proper equipment functionality through regular inspection and maintenance, minimizing downtime due to malfunctions.
- Demonstrated flexibility and adaptability by seamlessly transitioning between various assignments to accommodate fluctuating patient caseloads.
- Implemented patient safety protocols and infection control practices for hygienic, compliant care.
Medical Assistant
MFA Medial Group
Merced, CA
2001 - 2008
- Assisted providers with patient examinations and procedures
- Administered injections and conducted basic laboratory tests
- Ensured compliance with health regulations and safety protocols
- Streamlined patient intake processes to reduce wait times
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Associate
Taco Bell
Merced, CA
1996 - 1998
- Delivered exceptional customer service in fast-paced environment.
- Collaborated with team to optimize workflow during peak hours, enhancing service speed.
- Operated kitchen equipment to prepare food and beverages efficiently.
- Maintained cleanliness and organization of workstations to ensure food safety standards.
- Supported kitchen staff by washing dishes promptly after use, allowing chefs more time to focus on preparing meals.
Education
Medical Coding Certificate - Medical Coding
Merced College
Merced, CA2026
Medical Assistant Certification - Medical Assistant
Merced College
Merced, CA2000
Skills
- Reading comprehension
- Strong work ethic
- Product picking
- Reliability and punctuality
- Order accuracy
- Food safety awareness
- Attention to detail
- Flexible schedule
- Time management
- Goal setting and prioritization
- Trend monitoring
Timeline
Instacart Shopper
Instacart
08.2021 - Current
Bartender
R Bar
06.2014 - 02.2017
Physical Therapy Aide
Dignity Health
2008 - 2013
Medical Assistant
MFA Medial Group
2001 - 2008
Associate
Taco Bell
1996 - 1998
Medical Coding Certificate - Medical Coding
Merced College
Medical Assistant Certification - Medical Assistant
Merced College