Johnny Flores
Bakersfield
Summary
Operations-driven Amazon associate with 1+ year of fulfillment center experience and proven track record performing Process Assistant duties. Demonstrated expertise in labor optimization, floor leadership, and delivering results under challenging conditions while maintaining safety-first culture.
Overview
1
1
year of professional experience
Work History
Process Guide (PG) & AM Coverage Specialist
Amazon Fulfillment Center
Bakersfield
12.2024 - Current
- Independently performed Process Assistant duties for 3-4 months (December 2024 - March 2025) managing RPN department operations for 20-40+ associates per shift during extended PA vacancy; maintained 100% safety compliance, consistently met daily productivity targets across 90+ shifts, and completed all administrative responsibilities including labor planning, EOS reporting, and cross-functional coordination-demonstrating Ownership and Delivered Results
- Optimized labor allocation during peak season by analyzing real-time volume data and reducing RPN station headcount by 85% (from 20 to 3 associates); cleared 100% of prep volume (3,200+ units across 22 pallets), eliminated all RTI, and labor-shared 17 associates to inbound operations, contributing to site-wide productivity goals-exemplifying Frugality and Bias for Action
- Led independent shift operations without AM or PA coverage by strategically reducing active stations by 30% while processing 100% of dwelling prep and all inbound pallets; maintained zero safety incidents and full quality compliance through proactive monitoring and escalation-showcasing Are Right, A Lot and Insist on the Highest Standards
- Managed critical safety incident involving metal cleaner spill by immediately stopping work, evacuating 12 associates, and coordinating response with RME, Safety, and KBS; resolved incident within 30 minutes with zero injuries, limited downtime to under 5% of shift labor hours, and maintained associate engagement-demonstrating Earn Trust and Safety-First Leadership
- Supported inbound dock operations Including trailer offloading, conveyor maintenance, and cross-functional coordination with Ship Clerks and TDR; executed labor share decisions based on site headcount demands and business priorities-exemplifying Think Big and Operational Flexibility
- Trained and developed associate as Learning Ambassador, assessing skill sets and coaching team members on process improvements; served on Associate Safety Committee (ASC) promoting safety culture and risk mitigation-demonstrating Learn and Be Curious, Hire and Develop the Best.
Education
GED -
Bakersfield Adult School
BakersfieldSkills
- Operations Management & Floor Leadership
- Labor Planning & Workforce Optimization
- Systems Proficiency (TOT, Downtime Coding, EOS Reporting)
- Cross-Functional Communication
- Safety & Quality Compliance
- Training & Associate Development
- Microsoft Office Suite
Additional information
- Learning Ambassador Certified
- Trained in Safety (ASC)
- RPN Problem Solve (PS)
- Cross trained in RPN, Inbound, Manual Palletize & Tape Scrape Trained
Timeline
Process Guide (PG) & AM Coverage Specialist
Amazon Fulfillment Center
12.2024 - Current
GED -
Bakersfield Adult School