Johnny Ceasar
Los Angeles
Summary
Hospitality and customer service professional with experience in luxury service, food and beverage, and asset protection, skilled in guest care, safety, and teamwork.
Overview
3
3
years of professional experience
Work History
Porter
Ten Thousand Luxury Residence
02.2026 - Current
- Ensured cleanliness and presentation of luxury residential common areas and amenities to enhance resident experience.
- Provided professional customer service in high-end residential environment, addressing resident inquiries and requests promptly.
- Managed package deliveries for residents and guests in a timely manner.
- Facilitated smooth transitions for residents during move-ins and move-outs, ensuring accommodations met their needs.
Cashier
Walgreens
10.2025 - 12.2025
- Operated cash registers and processed cash, debit, credit, and mobile payments accurately
- Guided customers in locating products, understanding promotions, and processing returns and exchanges
- Ensured organized and stocked checkout and sales floor areas to enhance customer experience
- Balanced cash drawers and processed transactions accurately, ensuring accountability
Server
Hornblower Cruises
07.2025 - 09.2025
- Delivered attentive, high-quality customer service to enhance guest satisfaction during dining and cruise experiences
- Took and delivered food and beverage orders accurately and promptly in a moving-vessel environment to ensure seamless service
- Set up and broke down dining areas, including table settings and service stations
- Ensured compliance with food safety, sanitation, and company standards
Door/Bell Attendant
The Pendry
08.2024 - 07.2025
- Delivered exceptional first-point-of-contact service by welcoming guests, opening doors, and providing a polished arrival and departure experience
- Delivered personalized assistance to guests, providing directions, local recommendations, and fulfilling special requests to elevate guest satisfaction
- Handled luggage for guests, including storage and in-room delivery, ensuring care and discretion with personal belongings to enhance overall guest experience
- Coordinated valet parking and transportation requests in high-volume luxury environment, ensuring timely service and guest satisfaction
Cashier
Jewel Osco
02.2024 - 07.2024
- Accurately scanned and processed purchases, returns, and exchanges while handling cash, credit, and digital payments
- Greeted customers warmly, assisting with questions and locating products to enhance shopping experience
- Resolved customer issues and concerns professionally, ensuring satisfaction and encouraging repeat business
Electronics Sales Associate
Walmart
10.2023 - 01.2024
- Maintained up-to-date knowledge of electronics, technology trends, and new product releases to assist customers effectively
- Demonstrated product functionality and provided hands-on guidance, enhancing customer understanding and satisfaction
- Processed sales transactions accurately, ensuring seamless customer experiences with cash, credit, returns, and exchanges
Education
High School Diploma -
William H Wells
Chicago, ILSkills
- Guest assistance
- Customer Service
- Crowd Management
- High-end hospitality
- Facility maintenance
- Safety procedures
- Logistics support
- Package handling
- POS Systems
- Punctual and dependable
- Adaptability
- Strong work ethic
- High-end hospitality
Timeline
Porter
Ten Thousand Luxury Residence
02.2026 - Current
Cashier
Walgreens
10.2025 - 12.2025
Server
Hornblower Cruises
07.2025 - 09.2025
Door/Bell Attendant
The Pendry
08.2024 - 07.2025
Cashier
Jewel Osco
02.2024 - 07.2024
Electronics Sales Associate
Walmart
10.2023 - 01.2024
High School Diploma -
William H Wells