John Merwin Gregorio
Edmonton,AB
Summary
Dynamic service crew member with proven adaptability at Wheeltek Motor Sales Corporation. Demonstrated effective communication and customer service skills, consistently achieving collection goals. Known for physical stamina and team collaboration, contributing to a clean and organized environment at Tim Horton’s while enhancing customer satisfaction. Eager to leverage these strengths in future roles.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Collection Specialist
Wheeltek Motor Sales Corporation
Sta Maria , Bulacan, Philippines
01.2025 - 10.2025
- lity.
- Updated collection databases and systems with payment arrangements and notes.
- Encouraged customers to pay due amounts on credit accounts, claims or overdrawn checks.
- Managed high-volume call lists to contact debtors and secure payments.
- Collaborated with team members to meet or exceed collection goals.
- Spoke with customers to learn reasons for overdue payments and to review terms of credit contract.
- Wrote appeal letters to insurance companies for denial of claims.
Service Crew
Tim Horton’s
Edmonton, AB
09.2024 - 05.2025
- Replenished supplies in kitchen, behind counter and at dining room stations to meet expected demands.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Visually counted and inspected dinnerware to replenish trays and bins.
- Kept customer and food preparation areas clean and well-organized.
- Cleaned and sanitized kitchen workspace by sweeping, mopping and wiping down counters.
- Assisted in stocking shelves with merchandise or supplies.
Education
Bachelor of Physical Education - Sports and Wellness Management
Bulacan State University (BulSU)
Malolos, Bulacan01.2021
High School Diploma -
Gentle Shepherd Montessori
Pandi, Bulacan03-2015
Skills
- Adaptability and flexibility
- Quick learner
- Willingness to learn
- Physical stamina (lifting over 10 kg)
- Team collaboration
- Effective communication skills
- Customer service and support
- Professional demeanor
- Stress management techniques
Certification
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
Training
- Basketball Officiating Seminar, 10/01/19
- First Aid and Basic Life Support Training - CPR, 12/01/19
- Effective Resume Writing, Cover Letter & Cracking Interviews, 06/01/21
Personal Information
- Height: 5'7
- Weight: 65 kg
- Date of Birth: 08/13/98
- Gender: Male
- Nationality: Filipino
- Marital Status: Single
- Religion: Roman Catholic
- Place of Birth: Malolos,Bulacan
Languages
English
Professional
Tagalog
Professional
Timeline
Collection Specialist
Wheeltek Motor Sales Corporation
01.2025 - 10.2025
Service Crew
Tim Horton’s
09.2024 - 05.2025
Bachelor of Physical Education - Sports and Wellness Management
Bulacan State University (BulSU)
High School Diploma -
Gentle Shepherd Montessori
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