Johnmar Badiola
Edmonton
Summary
Highly organized and detail-oriented professional seeking an administrative role to leverage strong communication, organizational skills, and experience in managing operations, customer interactions, and team coordination in a fast-paced environment.
Overview
7
7
years of professional experience
16
16
years of post-secondary education
Work History
Senior Marketing Consultant
The Acquisition Group
11.2022 - 6 2024
- Managed communications with over 100+ clients, serving as a primary point of contact, ensuring excellent service and professional representation of the company
- Assisted in the coordination of schedules, meetings, and events by collaborating with various departments, ensuring smooth operations and clear communication
- Handled paperwork, organized documents, and maintained accurate records, demonstrating strong organizational skills
- Trained and mentored new agents, fostering a positive and professional work environment
- Developed customer solutions, showcasing interpersonal skills and attention to detail.
Delivery Driver
DoorDash
08.2021 - 08.2022
- Delivered goods efficiently to customers while ensuring high levels of customer satisfaction and maintaining professional communication
- Managed time effectively to meet delivery deadlines, ensuring prompt and reliable service in a fast-paced environment.
Forklift Operator/Shipper/Receiver
MTE Logistix
12.2020 - 08.2021
- Managed shipping and receiving processes, organizing inventory and coordinating with team members to ensure efficient operations
- Maintained accurate records of incoming and outgoing shipments, demonstrating attention to detail and organizational skills.
Warehouse Operator
Blue Water Group
01.2019 - 01.2020
- Operated various warehouse equipment and maintained records of operations, handling inventory management and assisting with the organization of daily tasks.
Warehouse Operator
Trenton Cold Storage
02.2017 - 01.2019
- Operated various warehouse equipment including reach trucks, forklifts, cherry pickers, and walkies to load, unload, and transport materials efficiently within the warehouse.
- Ensured accurate inventory management by regularly updating stock levels and verifying shipment contents against delivery receipts and purchase orders.
- Performed order picking and packing of goods, preparing them for shipment while maintaining high standards of accuracy and timeliness.
- Coordinated with shipping and receiving departments to ensure seamless operations and on-time delivery of goods.
- Monitored and managed temperature-sensitive products within the cold storage facility, ensuring proper handling and storage conditions to maintain product quality.
Sandwich Artist
Subway
06.2015 - 02.2017
- Provided excellent customer service by handling customer orders with accuracy and efficiency, demonstrating strong interpersonal and communication skills
- Handled cash register operations, balancing daily transactions, and processing payments with accuracy
- Assisted in inventory management by tracking stock levels, restocking supplies, and ensuring timely orders to avoid shortages, reflecting logistics management skills
Education
Undergraduate in IT Business Analysis -
Northern Alberta Institute of Technology
Edmonton, AB 09.2022 - 05.2024
High School Diploma -
Austin O' Brien High School
Edmonton, AB 01.2014 - 05.2016
Saint Joseph School Naga City
01.2002 - 05.2014
Skills
Excellent telephone etiquette and customer service skills
Strong organizational skills with attention to detail
Proficient with Microsoft Teams, Outlook, Word, Excel, and MS Office Suite
Experience managing office supplies, intake processes, and equipment
Professional demeanor with strong interpersonal communication skills
Able to effectively manage remote communications and reporting
Microsoft Office (Teams, Excel, Word, Outlook)
Remote interfacing and reporting experience
Inventory and supply management experience
Office equipment maintenance (phone systems, printers, etc)
Fluent in English and Tagalog
Warehouse Equipment: Cherry Picker, Forklift, Powerjack, Reach Truck, Standup Forklift
Order Picking, Shipping & Receiving, Logistics
Timeline
Senior Marketing Consultant
The Acquisition Group
11.2022 - 6 2024
Undergraduate in IT Business Analysis -
Northern Alberta Institute of Technology
09.2022 - 05.2024
Delivery Driver
DoorDash
08.2021 - 08.2022
Forklift Operator/Shipper/Receiver
MTE Logistix
12.2020 - 08.2021
Warehouse Operator
Blue Water Group
01.2019 - 01.2020
Warehouse Operator
Trenton Cold Storage
02.2017 - 01.2019
Sandwich Artist
Subway
06.2015 - 02.2017
High School Diploma -
Austin O' Brien High School
01.2014 - 05.2016
Saint Joseph School Naga City
01.2002 - 05.2014
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