John M. Bragagnolo
St. Catharines,ON
Summary
Senior Executive with 35+ years of leadership experience across the real estate, shopping center, not-for-profit, and healthcare sectors. A visionary and forward-thinking leader, recognized for spearheading organizational turnarounds and leading change management initiatives with a proactive approach. Known for fostering creative, high-performance environments that inspire teams to excel. Committed to delivering exceptional customer and client service. Proven track record in leadership, operational excellence, board governance, and organizational development, with deep expertise in real estate/shopping center management as well as healthcare and not-for-profit governance and administration.
Overview
34
34
years of professional experience
Work History
Director - Operations, Eastern Canada
BGO
06.2020 - 11.2024
- Provide leadership, oversight, guidance and accountability for large 7+ million square feet portfolio of enclosed shopping centres, outdoor centres, street front properties and mixed used retail projects for Ontario and Quebec on behalf of multiple ownership groups.
- Focused teams on developing innovative and cutting-edge approaches with effective resource allocation and strategic planning.
- Oversaw overall annual capital and operational budget process and developed comprehensive plan to accomplish company objectives while meeting fiscal objectives..
- Established annual performance goals for all staff and provided feedback on methods for reaching those milestones.
- Cultivated positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Regional Director - Southwestern Retail Properties
Cushman & Wakefield Asset Services ULC
04.2013 - 03.2020
- Provided leadership, oversight, and was responsible for large 4.5 million square feet portfolio of enclosed shopping centres and outdoor centres from Windsor to Orangeville with largest being Pen Centre in St. Catharines.
- Highlights: Oversaw successful transition relating to acquisition of large portfolio of enclosed shopping centres and open centres on behalf of multiple clients. Successfully integrated staff and standardized all operations under new corporate guidelines and policies. Part of development team involved in large scale redevelopment of 4 former Zellers spaces, 3 former Sears spaces, and transition of former Target store into Walmart. Oversaw disposition of 3 enclosed shopping centres.
General Manager - Pen Centre
20 VIC Management Inc.
03.2001 - 03.2013
General Manager - Scarborough Town Centre
20 VIC Management Inc.
02.1999 - 02.2001
General Manager - Timmins Square
Laing Properties
04.1991 - 02.1999
Education
Certificate in Performance Excellence -
Disney Institute Of Leadership
Walt Disney World, FL2000
Management of Human Resources -
Queen’s University School Of Business
Kingston ON1994
School For Professional Development - Management I & II
International Council Of Shopping Centres
School For Professional Development1993
Part-time Master of Business Administration -
Lake Superior State University
Sault Ste. Marie, MI1987
Bachelor of Science - Biology
University Of Western Ontario
London, ON05.1986
Skills
- Proven experience in a senior management position with 35 years of progressive experience with open and closed retail properties with exposure to industrial and office
- Driven leader and ambitious change manager passionate about customer and client service dedicated to continuous business improvement focused on enhancing revenue and streamlining business operations
- Accomplished team builder and leader who can mentor individuals to work as a cohesive group and are invested in the direction and accomplishments of the team
- A proven record of meeting and exceeding financial targets and solid financial acumen
- Results oriented individual able to handle multiple projects and changing time lines with the ability to make critical decisions under pressure
- Effective and efficient communicator and negotiator
- Proven skills in management, marketing, finance, communications, strategic planning, governmental and community affairs as well as media and public relations
- Extensive senior volunteer experience in numerous charitable, business and health care agencies
Community Development, Boards and Committees
- Chair of the Board - Niagara Health System - 2018 to 2020 (5 hospitals, 4800 employees, 600+ doctors)
- Board Member - Niagara Health System 2014 to 2020
- Member - International Council of Shopping Centres since 1988
- Co Chair - Niagara Health President Search Committee
- Vice-Chair of the Board - Niagara Health System
- Chair of the Governance Committee - Niagara Health System
- Member - St. Joseph's Health System President & CEO Search Committee
- Chair - Advocacy Committee St. Catharines Meridian Centre
- Executive Vice-President - St. Catharines General Hospital Foundation
- Chair - St. Catharines General Hospital Foundation Golf Tournament
- 1st Vice-President of the Scarborough Chamber of Commerce
- Chair of the Board - Timmins and District Hopsital
- Board of Directors = Timmins and District Hospital Foundation
- President - Timmins Chamber of Commerce
- Board of Directors - Ontario Chamber of Commerce
- Member at Large - Ontario Zone Council, Canadian Red Cross
- Vice-President, Communications - Canadian Red Cross Society, Northern Ontario Region Society
- President - Canadian Red Cross Society, Timmins & District Branch
- Founding Member - Northern Ontario Shopping Centre Association
Timeline
Director - Operations, Eastern Canada
BGO
06.2020 - 11.2024
Regional Director - Southwestern Retail Properties
Cushman & Wakefield Asset Services ULC
04.2013 - 03.2020
General Manager - Pen Centre
20 VIC Management Inc.
03.2001 - 03.2013
General Manager - Scarborough Town Centre
20 VIC Management Inc.
02.1999 - 02.2001
General Manager - Timmins Square
Laing Properties
04.1991 - 02.1999
Certificate in Performance Excellence -
Disney Institute Of Leadership
Management of Human Resources -
Queen’s University School Of Business
School For Professional Development - Management I & II
International Council Of Shopping Centres
Part-time Master of Business Administration -
Lake Superior State University
Bachelor of Science - Biology
University Of Western Ontario
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