John Gabriel Laggui
Barstow,CA
Summary
Dedicated professional with extensive experience in medical administration, patient care, and front desk operations. Former Army Medic with strong background in medical health records and patient scheduling. Skilled in handling patient inquirers, coordinating appointments, and maintaining accurate documentations in high-pressure environments. Proficient in using Armed Forces Health Longitudinal Technology Application (AHLTA) and Composite Healthcare System (CHCS) for electronic health records and appointment scheduling. Adept in providing exceptional customer service, triaging patients, and ensuring smooth clinical workflow. Passionate about delivering efficient and compassionate support in a medical setting.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Roving Store Worker
AAFES
11.2024 - Current
- Performed multi-functional roles across different store areas, including food preparation, cooking, cleaning, stocking, and cashier operations, ensuring smooth daily operations.
- Maintained inventory accuracy by restocking shelves, rotating products, and conducting quality checks to uphold store and health standards.
- Provided excellent customer service by assisting patrons, answering inquiries, and ensuring a positive shopping experience in a high-traffic retail environment.
- Uphold store cleanliness and sanitation protocols in food handling and general retail areas, ensuring compliance with safety regulations and company policies.
- Adapted quickly to different roles and responsibilities, demonstrating flexibility and reliability in fulfilling operational needs as required.
Fulfillment Associate
Amazon
12.2020 - 05.2021
- Packaged customer items and ensured proper labeling and packaging type.
- Aided area manager in properly delegating manpower to proper packing stations and prevention of logistical bottle necks in time sensitive operations.
- Inspected, repackaged, and corrected computer. rejected packages made by up to 50 packers in multiple conveyor lines.
- Inspected, and relabeled incorrect product barcodes.
- Retrieved, and packaged time sensitive items.
- Properly disposed of hazardous/broken items.
- Utilized warehouse equipment to properly deliver bulk. packaging supplies for up to 50 Packers.
- Retrieved, inspected, and properly delivered ordered items to packaging department from warehouse floor with an average step count of 30,000 per 12 hour shift.
Gas Station Cashier
Marathon Petroleum Corporation
01.2020 - 07.2020
- Provided customer service, conducted maintenance, stocking, and cleaning while working alone in a fast paced gas station.
Combat Medic
United States Army
06.2016 - 09.2019
- Managed front desk operations, scheduled patient appointments, handled phone inquires, and facilitated triage process to ensure efficient patient care.
- Maintained and updated patient records in compliance with HIPAA regulations, ensuring accurate documentation, secure storage, and authorized release of medical information.
- Provided patient support by addressing inquiries, telephone consultations, and coordinating with medical staff to ensure seamless healthcare experience.
- Conducted patient screening and documentation.
- Assisted Physician Assistant in medical treatments.
- Provided patient teaching.
- Attained and transported lab specimens.
- Platoon Medic for a 30 personnel group of military policemen.
- Trained and mentored medics in both field and clinical settings.
- Acquired, prepared, and maintained needed medical equipment/vehicles valued up to $250,000.
- Provided emergency medical treatment that may occur under hazardous conditions.
- Issued and maintained records of medical equipment.
- Prevented and identified safety hazards as a Field Sanitation Officer.
- Trained soldiers in performing life saving casualty care as a Combat Life Saver Instructor.
Skills
- Armed Forces Health Longitudinal Technology Application (AHLTA) electronic health records
- Composite Healthcare System (CHCS) appointment scheduling
- Patient teaching
- Medical Terminology
- Anatomy and Physiology
Certification
- BLS Certification- American Heart Association
eCard Code- 245411596915
Exp- Sep 2025
Timeline
Roving Store Worker
AAFES
11.2024 - Current
Fulfillment Associate
Amazon
12.2020 - 05.2021
Gas Station Cashier
Marathon Petroleum Corporation
01.2020 - 07.2020
Combat Medic
United States Army
06.2016 - 09.2019
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