John Anderson
Customer Service Representative
2250 East 111th St Apt 212,CA
Summary
Driven and adaptable professional with a proven track record in customer service and problem-solving. Excelled as a Student Support Representative, enhancing student support through effective communication and logistical coordination. Skilled in computer proficiency and fostering teamwork, consistently improving customer satisfaction and operational efficiency.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work History
College Related Experience
Student Support Representative
Long Beach, CA
09.2023 - 04.2024
- Responded to student inquiries via email and in person regarding university events and policies.
- Helped coordinate logistics for student meetings and activities.
- Provided troubleshooting and general support for university-related services.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
Independent Customer Support
Self Employed
Los Angeles, CA
02.2019 - 07.2022
- Assisted customers in troubleshooting basic product issues.
- Developed patience and communication skills by handling multiple customer concerns daily.
- Troubleshot and resolved customer complaints and issues.
Customer Service Volunteer
THG WEST High School
Culver City, California
08.2013 - 06.2014
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Assisted visitors with inquiries about services and products.
- Provided support via phone, email, or in person.
- Developed strong problem-solving and interpersonal skills.
- Strengthened relationships with clients through empathetic communication and genuine concern for their needs.
Education
Bachelor of Science - Management
California State University, Long Beach
Long Beach, CA 08.2021 - Current
High School Diploma -
THG WEST
Culver City 02.2013 - 06.2014
Skills
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Problem-solving
Adaptability and flexibility
Product knowledge
Active listening
Data entry
Computer proficiency
Timeline
College Related Experience
Student Support Representative
09.2023 - 04.2024
Bachelor of Science - Management
California State University, Long Beach
08.2021 - Current
Independent Customer Support
Self Employed
02.2019 - 07.2022
Customer Service Volunteer
THG WEST High School
08.2013 - 06.2014
High School Diploma -
THG WEST
02.2013 - 06.2014
Similar Profiles
Erni ZhupaniErni Zhupani
Superintendent's Student Advisory Board at Student RepresentativeSuperintendent's Student Advisory Board at Student Representative
Kohei OshiroKohei Oshiro
Okinawa Gojyu-Ryu Karatedo Kyokai (OGKK) EU Semiar at Assist The Instructor As A Student RepresentativeOkinawa Gojyu-Ryu Karatedo Kyokai (OGKK) EU Semiar at Assist The Instructor As A Student Representative
Kanan SalayevKanan Salayev
Azercell LLC at Online Support RepresentativeAzercell LLC at Online Support Representative