Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

John Del Baddungon

Edmonton,AB

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Mr. Delivery PH
10.2021 - 08.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Shipping & Receiving Clerk

SM Supermarket, Supervalue
11.2017 - 04.2018
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Reviewed order data to verify transactions and shipping dates.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Partnered with representatives from different carriers to arrange materials shipments.

Education

No Degree - Information Technology

Isabela Colleges
Isabela, Philippines
11.2019

Bachelor of Science - Financial Management

Isabela State University
Isabela, Philippines
04.2016

Skills

  • Data Collection
  • Appointment Scheduling
  • Paperwork Processing
  • Information Security
  • Store Maintenance
  • Delivery Scheduling
  • Documentation
  • Materials Transport
  • Receiving Support

Languages

English
Professional Working
Filipino
Native or Bilingual

Timeline

Customer Service Representative

Mr. Delivery PH
10.2021 - 08.2023

Shipping & Receiving Clerk

SM Supermarket, Supervalue
11.2017 - 04.2018

No Degree - Information Technology

Isabela Colleges

Bachelor of Science - Financial Management

Isabela State University

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John Del Baddungon