John David Fernando
Scarborough,ON
Summary
Detailed-oriented Print Coordinator with 6+ years of experience for Print Solutions. Proven at meeting ever-changing needs of time-sensitive projects and varying customers. Hardworking employee with customer service, multitasking, and time management abilities. Looking for employment while focusing on continuing education.
Overview
7
7
years of professional experience
Work History
Print Coordinator
Hipskip Communications Inc.
Scarborough, ON
07.2023 - 07.2024
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Responsible for fulfilling daily orders from multiple online storefronts from start to completion
- Coordinated with other departments to ensure projects were completed on time and within budget.
- Resolved customer complaints in a timely manner while upholding company standards.
- Delegated work to staff, setting priorities and goals.
- Guided employees in handling difficult or complex problems.
- Interpreted and explained work procedures and policies to brief staff.
Lead-Hand Prepress Technician
Metroland Media (formerly Star Metroland Media)
Toronto, ON
08.2017 - 03.2023
- Analyzed and solved digital file issues and software and hardware challenges associated with prepress and printing.
- Reviewed customer files and checked for missing graphics, fonts and other details.
- Handled troubleshooting tasks regarding all prepress equipment to resolve issues quickly and avoid downtime.
- Assessed digital customer files against supplied hard copy to identify and resolve discrepancies.
- Collaborated closely with other departments, including Sales Representatives, Production Coordinators, and Head-Pressmen, to meet tight deadlines.
- Designed and configured prepress projects using layout programs.
- Learned & implemented Variable-Data printing for a series of projects
- Mentored and trained a number of new prepress staff members and wrote prepress work instructions.
- Communicated printing project requirements verbally and in writing with clients and staff members to verify clarity and full customer satisfaction with results.
Education
Bachelor of Technological Design - Graphics Communication Management
Toronto Metropolitan University (formerly Ryerson)
Toronto, ON06.2017
Skills
- Proficient in Adobe Creative applications: InDesign, Illustrator , Photoshop, & Acrobat
- Color Management Processes
- Image File Editing: PitStop and other plugins
- Layout and Design Expertise
- Variable-Data Printing
- Prepress Machine Operation: Trendsetter and Processors
- Computer Skills: PC & Mac
- Microsoft Office
- Organizational Skills
- Data Management
- Planning & Organizing
- Project Co-ordination
Timeline
Print Coordinator
Hipskip Communications Inc.
07.2023 - 07.2024
Lead-Hand Prepress Technician
Metroland Media (formerly Star Metroland Media)
08.2017 - 03.2023
Bachelor of Technological Design - Graphics Communication Management
Toronto Metropolitan University (formerly Ryerson)
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