John David Alicea
Costa Mesa
Summary
Hardworking and dependable individual with strong customer service, time management, and relationship-building skills developed in fast-paced restaurant environments. Proven ability to handle multiple tables efficiently while maintaining high service standards. Committed to meeting customer needs, driving satisfaction, and building long-term guest loyalty.
Overview
1
1
year of professional experience
Work History
Server
Over Easy
Surprise
09.2023 - 08.2024
- Provided excellent customer service in a fast-paced dining environment.
- Assisted guests with menu selections and answered food-related inquiries.
- Maintained cleanliness and organization of dining area and tables.
- Processed customer orders accurately using point-of-sale systems.
- Collaborated with kitchen staff to ensure timely food preparation.
- Supported team during busy shifts by communicating effectively with coworkers.
- Prepared beverage orders and served drinks to guests promptly.
Education
Criminal Justice
Golden West College
Huntington Beach, CA08-2024
Criminal Justice
Maricopa Community Colleges, Estrella Mountain Community College
Avondale, AZ08-2022
High School Diploma -
Verrado High School
Buckeye, AZ05-2022
Skills
- Customer service
- Point-of-sale operation
- Menu knowledge
- Order processing
- Team collaboration
- Time management
- Problem solving
Timeline
Server
Over Easy
09.2023 - 08.2024
Criminal Justice
Golden West College
Criminal Justice
Maricopa Community Colleges, Estrella Mountain Community College
High School Diploma -
Verrado High School