John Coleman Hobson
Los Angeles
Summary
Dynamic and versatile professional with a unique blend of experience in logistics management, strategic marketing, and music production. Proven track record of streamlining supply chain operations and optimizing efficiency while leveraging creative marketing strategies to drive brand engagement. Adept at navigating complex project lifecycles, from high-pressure logistical coordination to precision audio engineering and digital content creation. A highly adaptable problem-solver with a degree in Music Production, bringing a rhythmic, detail-oriented approach to operational workflows and a creative edge to business development.
Overview
6
6
years of professional experience
Work History
Account Manager
Amazon
08.2023 - 02.2024
- Facilitated regular meetings with clients to discuss performance metrics and feedback.
- Implemented customer relationship management (CRM) tools to streamline account tracking.
- Led cross-functional projects to improve operational efficiency and client satisfaction rates.
- Implemented CRM system to track client interactions and feedback, leading to more personalized service.
Account Manager
Prestigious Logistics
08.2021 - 08.2023
- Managed client accounts, ensuring satisfaction and retention through proactive communication.
- Developed strategic account plans to enhance service delivery and meet client needs.
- Collaborated with logistics teams to optimize supply chain processes and resolve issues.
- Analyzed market trends to identify growth opportunities for existing clients.
- Trained junior staff on best practices in account management and client engagement strategies.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Carrier Sales Representative
Trident Transport
02.2021 - 08.2021
- Developed relationships with carriers to ensure reliable service and capacity.
- Coordinated logistics and transportation solutions for customer shipments.
- Utilized TMS software to track shipments and manage carrier performance.
- Analyzed freight rates and provided cost-effective shipping options for clients.
- Communicated with customers regarding shipment status and resolution of issues.
- Assisted in negotiating contracts with new carriers to expand service offerings.
- Maintained accurate records of transactions and carrier agreements in database systems.
Intern
Sony Music
06.2018 - 08.2018
- Assisted in coordinating promotional events and marketing efforts for new music releases.
- Supported the development of digital content for social media channels to engage audiences.
- Conducted research on market trends and competitor activities to inform strategic decisions.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Education
Associate of Science - Music Production
Los Angeles Film School
Los Angeles, CA08.2026
Bachelor of Science - Marketing
University of Mississippi
University, MS12.2020
Skills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Microsoft Excel
- Pro Tools, Logic Pro, Ableton
Accomplishments
- Produced, mixed, and mastered my own album streaming on all platforms.
- Produced and written songs for other artists.
Languages
English
Native or Bilingual
Timeline
Account Manager
Amazon
08.2023 - 02.2024
Account Manager
Prestigious Logistics
08.2021 - 08.2023
Carrier Sales Representative
Trident Transport
02.2021 - 08.2021
Intern
Sony Music
06.2018 - 08.2018
Associate of Science - Music Production
Los Angeles Film School
Bachelor of Science - Marketing
University of Mississippi