John Carlo Mendoza
Business Administration Student
Winnipeg,MB
Summary
Detail-oriented business professional with a strong background in administration. Seeking a dynamic role to apply organizational and analytical skills, alongside a quick learning ability, to contribute to operational efficiency. Eager to bring a diverse skill set and drive for success to a forward-thinking organization.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Amazon DSP Driver
Nirapod Logistics Limited
Winnipeg, MB
06.2023 - Current
- Successfully delivered over 10000+ packages
- Consistently met or exceeded delivery performance metrics, including on-time delivery rates and customer satisfaction scores.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
Workforce Development Manager - Internship
Western Retail Lumber Association
Winnipeg, MB
09.2023 - 11.2023
- Managed projects to gain awareness for the WRLA's "Let' Go Build" Campaign.
- Organized and executed a successful career fair with our organizational members.
- Collaborate with team members to streamline data entry processes and improve overall efficiency.
Professional Vehicle Detailer
Driven Cars Canada
Winnipeg, MB
07.2022 - 10.2022
- Fully detailed between 3-5 vehicles alone daily.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
Customer Service and Data Entry Specialist
24-7 Intouch
Winnipeg, MB
10.2021 - 07.2022
- Gained extensive knowledge in data entry, analysis and reporting.
- Took in sensitive information from clients e.g credit card and debit card information, medical information, and SIN/SSN.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Lot Attendant
Birchwood Collison Centre
Winnipeg, MB
12.2019 - 05.2020
- Parked and retrieved vehicles for customers to protect lot access and prevent damage to customers' vehicles.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Made daily deliveries of car parts to local businesses in a well maintained sprinter van
Bell MTS Sales Agent Representative
VioRR Marketing Group
Winnipeg, MB
06.2019 - 09.2019
- Developed and delivered engaging sales presentations to convey product benefits.
- Built strong rapport with clients by understanding needs and clearly explaining products.
- Communicated with customers to understand needs and recommend appropriate solutions.
Crew Member
Burger King
Winnipeg, MB
12.2018 - 06.2019
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Worked front counter, drive-thru and other areas as needed.
Host Volunteer
Winnipeg Downtown BIZ
Winnipeg, MB
03.2018 - 06.2018
- Resolved problems, improved operations and provided exceptional service.
- Worked closely with Downtown Watch and BIZ Partners to maintain optimum levels of communication to effectively and efficiently complete projects.
- Help host events such as the Winnipeg Jets Whiteout Street Party to minimize risks and to ensure a safe and fun environment.
Education
Diploma - Business Administration
11.2022 - Current
Intermediate First Aid, CPR C & AED -
07.2021 - 07.2021
Manitoba Justice - Private Investigators & Security Guard Program
04.2021 - 06.2021
High School Diploma -
09.2015 - 06.2019
Skills
Experienced in Excel, Sharepoint, Word, Access, Teams, Outlook, and Powerpoint
Timeline
Workforce Development Manager - Internship - Western Retail Lumber Association
09.2023 - 11.2023
Amazon DSP Driver - Nirapod Logistics Limited
06.2023 - Current
Herzing College - Diploma, Business Administration
11.2022 - Current
Professional Vehicle Detailer - Driven Cars Canada
07.2022 - 10.2022
Customer Service and Data Entry Specialist - 24-7 Intouch
10.2021 - 07.2022
St. John Ambulance Saint-Jean - Intermediate First Aid, CPR C & AED,
07.2021 - 07.2021
Canadian Academy of Guard Training - Manitoba Justice, Private Investigators & Security Guard Program
04.2021 - 06.2021
Lot Attendant - Birchwood Collison Centre
12.2019 - 05.2020
Bell MTS Sales Agent Representative - VioRR Marketing Group
06.2019 - 09.2019
Crew Member - Burger King
12.2018 - 06.2019
Host Volunteer - Winnipeg Downtown BIZ
03.2018 - 06.2018
Kildonan East Collegiate - High School Diploma,
09.2015 - 06.2019
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