Summary
Overview
Work History
Education
Skills
Timeline
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JOHNATHON ELLIS

Brampton

Summary

Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.

Overview

14
14
years of professional experience

Work History

Warehouse Forklift Driver

Kuehne Nagel
01.2021 - Current
  • Putting away stock and entering it into Rf scanner
  • Aided new hires in receiving training on job responsibilities and safety precautions
  • Accurately scanning and choosing products with computerized inventory system
  • Ensure compliance with all Health and Safety rules and regulations and Safety programs
  • Freelancing
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
  • Communicated with floor managers to determine merchandise placement.
  • Maneuvered forklift safely in congested and confined areas using skill and technique.
  • Inspected equipment for defects and performed repairs or maintenance tasks.
  • Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
  • Assessed equipment for damage, wear, battery life, and fluid levels.

Security Guard/Bouncer

Freelance
01.2018 - 01.2020
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Checked and verified photo identification prior to granting facility access.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Responded to customer requests for products, services, and company information.

Warehouse associate

Staffing Guys Agency
01.2016 - 01.2017
  • Sending and receiving emails.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Checked packages and merchandise for damage and notified vendors.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Confirmed accuracy, quality and quantity of materials received and listed on BOL.
  • Completed cycle counts and monthly inventory.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Wrapped pallets in shrink wrap prior to loading.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.

Order Picker/Shipping and Receiving

PFS Fence Systems
01.2013 - 01.2015
  • Operated a counterbalance/reach forklift to pick up orders
  • Staged orders for shipping
  • Load, unload, and move products using a forklift.
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Maintenance Electrician

The Home Life
01.2010 - 01.2014
  • Answering phone calls and replying to emails
  • Determining the most suitable routing options for conduit, wires, and other systems
  • Communicate with customers on the cost of maintenance
  • Ensuring the safety and health standards of the company are upheld
  • Carrying out fieldwork and installations
  • Work on other electrical projects as required and coordinate with Electrical Contractors
  • Make sure to complete scheduled preventative maintenance programs
  • As needed, engage in other electrical projects and collaborate with electrical contractors.
  • Conducted preventive maintenance on equipment.
  • Inspected electrical equipment to assure it was operating correctly.
  • Conducted preventive maintenance on equipment.
  • Safely installed new electrical components, fixtures and motors in addition to testing systems to enhance power flow.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Customer Service Representative

Zellers
01.2009 - 01.2010
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Documented and detailed calls and complaints using call center's CRM database.
  • Resolved escalated customer service inquiries and complaints to maintain satisfaction.
  • Handled day-to-day customer contact via phones, faxes, and emails.

Education

Certificate -

Google Technical Support Fundamentals
Online
2023

Certificate -

TOGAF 9 Combined Level 1 And Level 2
Online
2023

Coursework in BusinessAnalysis -

Sheridan College
Brampton, ON
2022

Certificate -

Pre- Apprenticeship Construction And Maintenance
Toronto, ON

Diploma -

Turner Fenton Secondary School
Brampton, ON

Certificate -

Army Cadet
Brampton, ON

Certificate -

Army Cadet Leader Instructor Physical Education
Brampton

Skills

  • Teamwork Skills
  • Business Problem Solutions
  • Staging and Sorting
  • Customer Needs Assessments
  • Active Listening
  • Microsoft Word
  • Order Fulfillment
  • Call Controlling

Timeline

Warehouse Forklift Driver

Kuehne Nagel
01.2021 - Current

Security Guard/Bouncer

Freelance
01.2018 - 01.2020

Warehouse associate

Staffing Guys Agency
01.2016 - 01.2017

Order Picker/Shipping and Receiving

PFS Fence Systems
01.2013 - 01.2015

Maintenance Electrician

The Home Life
01.2010 - 01.2014

Customer Service Representative

Zellers
01.2009 - 01.2010

Certificate -

Google Technical Support Fundamentals

Certificate -

TOGAF 9 Combined Level 1 And Level 2

Coursework in BusinessAnalysis -

Sheridan College

Certificate -

Pre- Apprenticeship Construction And Maintenance

Diploma -

Turner Fenton Secondary School

Certificate -

Army Cadet

Certificate -

Army Cadet Leader Instructor Physical Education

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JOHNATHON ELLIS