Johnathan Ryan Rooney
Montreal,QC
Summary
My name is Johnathan Ryan Rooney, I go by Ryan and I am an energetic young professional who is looking to further my sales and customer service experience. I have spent many years in the customer service industry. I am an open minded friendly person who easily connects with the people around me, and adjusting to new circumstances. I have a passion for Mixology and love bartending.
Overview
6
6
years of professional experience
Work History
Head Bar Chef
Marché Des Éclusiers
Montreal, QC
06.2024 - 10.2024
- Maintained a clean and organized workspace, adhering to strict health and safety guidelines.
- Built a loyal clientele base through exceptional service standards and personalized recommendations based on individual tastespreferences.
- Provided guidance on proper glassware usage and presentation techniques as part of comprehensive staff training initiatives.
Bartender
Unity Nightclub
Montreal, QC
06.2023 - 11.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bar Manager
Memento Micro Brewery
Montreal, QC
04.2021 - 06.2023
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Crafted special drink and cocktail menu items for seasonal offerings.
Bar Manager
Amaze Escape Game Resto Bar
Montreal, QC
05.2020 - 04.2021
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
Bartender / Assistant Manager
Bar Le Lab
Montreal, QC
09.2018 - 03.2020
- Supported bartenders with essential tasks, resulting in more efficient bar operations.
- Utilized strong multitasking skills to efficiently manage multiple priorities during peak hours without sacrificing quality or service standards.
- Handled cash transactions accurately, maintaining proper accounting of sales figures.
- Stocked and maintained bar inventory, ensuring adequate supplies for busy shifts.
Skills
- AS A PERSON
- I am proactive
- An energetic team member
- A team leader and coach
- As well as an outgoing people person
- Cash handling experience
- Dealing with crisis situation
- Working to give the best customer service
- Sales and up-selling products from many industries
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Head Bar Chef
Marché Des Éclusiers
06.2024 - 10.2024
Bartender
Unity Nightclub
06.2023 - 11.2023
Bar Manager
Memento Micro Brewery
04.2021 - 06.2023
Bar Manager
Amaze Escape Game Resto Bar
05.2020 - 04.2021
Bartender / Assistant Manager
Bar Le Lab
09.2018 - 03.2020