Johnathan Ziegler
Wildomar
Summary
Dynamic Operations Manager with proven expertise at Veterinary Service Inc., excelling in team leadership and workflow optimization. Spearheaded training initiatives, enhancing efficiency across 9+ locations. Demonstrated strong problem-solving skills while developing strategies that improved operations and maintained high morale among staff. Proficient in MS Office and project management.
Overview
9
9
years of professional experience
Work History
Operations Manager - Process Developmen & Training
Veterinary Service Inc.
12.2023 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures
- Facilitate training and development initiatives across multiple facilities nationwide.
- Developed and maintained relationships with external vendors and suppliers.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Contributed to administration of 9+ locations
- Facilitated smooth collaboration between departments through clear communication channels.
- Developed and implemented strategies and policies to improve overall efficiencies.
Warehouse Manager
Veterinary Service Inc.
03.2020 - 12.2023
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Streamlined operations for faster order processing by updating warehouse layout and organization.
- Tracked production and quality control systems to proactively identify deficiencies.
Inventory and Receiving Supervisor
Veterinary Service Inc.
08.2016 - 03.2020
- Enhanced inventory accuracy by conducting regular audits and reconciling discrepancies in a timely manner.
- Developed standard operating procedures for the inventory department, resulting in more consistent processes and outcomes.
- Led and supervised inventory team, conducting training and setting appropriate schedules.
- Delivered timely and accurate reports on inventory performance, highlighting areas for improvement and driving continuous improvement initiatives.
- Streamlined receiving and shipping operations, ensuring products are processed and moved efficiently to meet tight deadlines.
Education
Professional Certificate in Management - Management
University of Notre Dame
Online 09-2016
Skills
- Problem-solving
- Team leadership
- Operations management
- Decision-making
- Planning and implementation
- Project management
- Staff development
- MS office
- Workflow optimization
- KPI tracking
- Budget development and management
Timeline
Operations Manager - Process Developmen & Training
Veterinary Service Inc.
12.2023 - Current
Warehouse Manager
Veterinary Service Inc.
03.2020 - 12.2023
Inventory and Receiving Supervisor
Veterinary Service Inc.
08.2016 - 03.2020
Professional Certificate in Management - Management
University of Notre Dame
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