Summary
Work History
Education
Skills
Languages
Timeline
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JOHNATHAN ROUX

Fredericton

Summary

  • Enthusiastic and creative Electrical Technologist with a passion for translating ideas into real designs. With experience in both traditional and modern manufacturing techniques, I thrive on bringing concepts to life through innovative and impactful designs.
  • Manufacturing professional with proven expertise in leading production teams and optimizing processes. Adept at troubleshooting, quality control, and ensuring compliance with safety standards. Strong focus on collaboration, adaptability, and delivering results. Skilled in equipment maintenance, process improvement, and team leadership. Reliable and responsive to changing needs.

Work History

Lead Manufacturing Technician

Smart Skin Technologies
2020 - 2025
  • Evaluated employee performance regularly, providing constructive feedback for professional growth opportunities.
  • Optimized workflow by effectively allocating resources and managing personnel schedules.
  • Lead technician for production management, oversaw team of technicians and trained on most efficient and repeatable processes.

Electrical Technician

Sure Grip Hand controls
2017 - 2020
  • Manufactured medical equipment for people with mobility-based disabilities created custom solutions unique to each individual's needs using 3d printing and electronics engineering.
  • Trained Technicians across North America on how to install and trouble shoot products. Operated and maintained 3d printing and graphic design machines for industrial usage. Inventory procurement management and sourcing new software, hardware, and tools for manufacturing improvement.
  • Tested, troubleshot, and calibrated equipment in shop and field.

Call Center Agent

Nordia
2014 - 2017
  • Worked as call center agent answering phones and directing queries related to billing, account security and technical support.
  • Improved customer satisfaction ratings by efficiently addressing and resolving inquiries, complaints, and requests.
  • Consistently met or exceeded performance targets through diligent attention to detail and strong communication skills.

Education

Bachelor of Science - Chemistry And Biology

University of New Brunswick
Saint John
01.2014

Certificate - Mathematics

University of New Brunswick
Saint John
09-2009

High School -

Hampton High School
01.2009

Skills

  • Production streamline
  • Process creation
  • Repair
  • Custom solutions
  • Creative problem solving
  • Communication skills
  • Production scheduling
  • Precision measurement
  • Machine operation
  • ISO standards
  • Safety protocols
  • Safety operation procedure

Languages

English
Native or Bilingual
French
Limited Working

Timeline

Lead Manufacturing Technician

Smart Skin Technologies
2020 - 2025

Electrical Technician

Sure Grip Hand controls
2017 - 2020

Call Center Agent

Nordia
2014 - 2017

Bachelor of Science - Chemistry And Biology

University of New Brunswick

Certificate - Mathematics

University of New Brunswick

High School -

Hampton High School

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JOHNATHAN ROUX