Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Johnathan Monjaraz

Moreno Valley

Summary

Proven mixologist and hospitality expert, adept at enhancing customer experiences while ensuring health and safety compliance. At Buffalo Wild Wings, I spearheaded a training program that boosted sales by 20%, showcasing my salesmanship and ability to foster warm customer relationships. Skilled in beverage preparation and bar restocking, my engaging personality and excellent judgment set me apart.

Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Bartender

Buffalo Wild Wings
12.2017 - 01.2025
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.

Server

Buffalo Wild Wings
12.2017 - 01.2025
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Served food and beverages promptly with focused attention to customer needs.

Server

T.G.I. FRIDAY'S - Bar & Restaurant
09.2015 - 12.2017
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Served food and beverages promptly with focused attention to customer needs.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Education

High School Diploma -

University of Phoenix
Tempe, AZ
03-2027

Skills

  • Health codes compliance
  • Safe service compliance
  • Bar restocking
  • Mixology
  • Beverage supply orders
  • Salesmanship
  • Hospitality service expertise
  • Excellent judgment
  • Courteous
  • Food running
  • Bar service preparation
  • ABC regulations
  • Engaging personality
  • Beverage preparation
  • Maintaining a clean bar
  • Complex Problem-solving

Certification

  • Food Handler's Card or Permit - Various State Health Departments.
  • Alcohol Server License/Certificate – Various State Liquor Licensing Authorities.

Timeline

Bartender

Buffalo Wild Wings
12.2017 - 01.2025

Server

Buffalo Wild Wings
12.2017 - 01.2025

Server

T.G.I. FRIDAY'S - Bar & Restaurant
09.2015 - 12.2017

High School Diploma -

University of Phoenix

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Johnathan Monjaraz