Johnathan Marshall

Oversee and coordinate marketing efforts and budgeting

Coordinate scheduling and supervise dispatcher

led purchasing and AR

Manage install dept., coordinated installations and performed QC

Responsible for service and sales

Manage client relations, maintained 4.9 stars on google and yelp

Oversee and coordinate marketing efforts and budgeting

Coordinate scheduling and supervise dispatcher

led purchasing and AR

Manage install dept., coordinated installations and performed QC

Responsible for service and sales

Manage client relations, maintained 4.9 stars on google and yelp

Supervise service technicians, perform call by call mgmt.

Ran training visits and tech t/o's

Maintain 50%+ close ratio

Maintained $13k+ average sale

Ran marketed sales leads

Ran morning service meetings

Set and achieved monthly revenue goals

Run daily, service meetings

Achieved monthly revenue goals

Set monthly goals with technicians and provided "over the phone" technical and sales support

Tracked and drove revenue daily

Ran tech t/o's and marketed sales leads

Coordinated technicians schedules and monitored tech performance.

Started as Lead Installer, transitioned to service. Went from service tech, to selling tech, to field supervisor. Ran tech t/o's and marketed sales leads. QC'd jobs performed by install department. Performed repairs. Set revenue goals and tracked performance. Maintained customer service excellence.

Started as a selling tech. Ran Maintenance and Diagnostic, generated and self sold leads.

Transitioned to Field Supervisor, ran tech generated and marketed sales leads.

Performed repairs and maintained customer service excellence.

Attended service and sales meetings and trainings.

Set and achieved annual and monthly goals

Started as a helper, given a chance by a family friend to enter into the trades. Excelled to Lead Installer specializing in residential retro-fit. Lead Installation crew, held project timelines, worked directly with GC's and other trades. Also ran service and learned to successfully troubleshoot and repair residential and commercial hvac sustems. .