Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteer Experience
Completed Academic Experience
Languages
Timeline
Generic

Johnathan Jordan

Upland

Summary

Dynamic and results-driven Communication Studies major with a concentration in Relational and Organizational Communication, complemented by a minor in Public Administration. Adept at fostering meaningful connections, enhancing workplace collaboration, and navigating complex organizational structures. Strong foundation in Communication Research Methodology, Public Human Resources, Public Policy and Administration, and Economic Communication Development, reinforced by a diverse academic background in both communication and administrative disciplines. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), with hands-on experience in research, strategic messaging, and data analysis. Well-versed in organizational behavior, crisis communication, media analysis, and governmental operations, equipping me with the skills to thrive in both corporate and public-sector environments. Committed to innovative problem-solving, teamwork, and professional growth, ensuring a high-impact presence in any organizational setting.

Overview

4
4
years of professional experience

Work History

Intelligence Research Specialist

CBP Office of Intelligence
March ARB
08.2024 - Current
  • Prioritized demanding work load in period of austere manning and coordinated high priority requests with senior OI leadership.
  • Directly participated in the seizure and apprehension of numerous illegal narcotics, and vehicles resulting in billions of dollars seized and thousands of pounds of narcotics confiscated.
  • Guided the production of the Joint Processing Exploitation Dissemination (PED) operations Center (JPOC) exploitation and product creation of GMTI/DMTI, and ISR imagery in support of national security goals and objectives.
  • Integrated ISR capabilities within the CBP tasking, collection, processing, exploitation and dissemination (PED) process in a way that maximized the utility of the sensor output for CBP operations.
  • Produced Full Motion Video/ISR Products (Stills, 360s, Storyboards) for national and international customers in an accurate and timely basis.
  • Provided forensic analysis of ISR data to CBP agents and officers supporting a proactive approach to impede the flow of illicit activities near the U.S border.
  • Provided near real-time sensitive information to law enforcement agents for situational awareness of suspected stash houses and drug smugglers; resulted in over 2500lbs of narcotics confiscated estimated value over $5 million.

Sales Associate

Home Depot
06.2021 - Current
  • As a Sales Associate at Home Depot, my experience extended across multiple departments, including plumbing, hardware, garden, and paint, allowing me to develop a well-rounded understanding of store operations and product knowledge.

Education

Master of Arts - Public Administration

California State University, San Bernardino
San Bernardino, CA
05-2027

Bachelor of Arts - Communication Studies, Public Administration Minor

California State University, San Bernardino
San Bernardino, CA
05.2025

Associate of Arts - Communication Studies

Chaffey College
Rancho Cucamonga, CA
05.2023

Skills

  • Time management and organization
  • Data analysis and interpretation
  • Project management and execution
  • Effective communication skills
  • Team collaboration and synergy
  • Public speaking and presentation
  • Interpersonal effectiveness and rapport
  • Problem-solving and critical thinking
  • Rapid learning and adaptability
  • Attention to detail and accuracy
  • Strategic thinking and planning

Accomplishments

  • Sigma Phi Epsilon Highest Honor: Epsilon
  • Eagle Scout

Volunteer Experience

Intelligence Research Specialist, CBP Office of Intelligence, March ARB, CA, 08/01/24, Present, Prioritized demanding work load in period of austere manning and coordinated high priority requests with senior OI leadership., Directly participated in the seizure and apprehension of numerous illegal narcotics, and vehicles resulting in billions of dollars seized and thousands of pounds of narcotics confiscated., Guided the production of the Joint Processing Exploitation Dissemination (PED) operations Center (JPOC) exploitation and product creation of GMTI/DMTI, and ISR imagery in support of national security goals and objectives., Integrated ISR capabilities within the CBP tasking, collection, processing, exploitation and dissemination (PED) process in a way that maximized the utility of the sensor output for CBP operations., Produced Full Motion Video/ISR Products (Stills, 360s, Storyboards) for national and international customers in an accurate and timely basis., Provided forensic analysis of ISR data to CBP agents and officers supporting a proactive approach to impede the flow of illicit activities near the U.S border., Provided near real-time sensitive information to law enforcement agents for situational awareness of suspected stash houses and drug smugglers; resulted in over 2500lbs of narcotics confiscated estimated value over $5 million.

Completed Academic Experience

  • Communication Research Methodology
  • Communication, Self, and Others
  • Manage Public Human Resources
  • Public Policy and Administration
  • Economic Communication Development

Languages

English
Full Professional

Timeline

Intelligence Research Specialist

CBP Office of Intelligence
08.2024 - Current

Sales Associate

Home Depot
06.2021 - Current

Master of Arts - Public Administration

California State University, San Bernardino

Bachelor of Arts - Communication Studies, Public Administration Minor

California State University, San Bernardino

Associate of Arts - Communication Studies

Chaffey College
Johnathan Jordan