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Results-driven IT Support Specialist with expertise in troubleshooting, technical documentation, and user support. Skilled in system installations and configurations, along with software installation and user account management. Proven ability to collaborate with teams to optimize system efficiency and resolve user issues, enhancing overall IT operations.

Dedicated professional with knack for critical research and troubleshooting to contribute to maintaining system viability. Offers flexible assistance to professional to support technology customization, installation and problematic fixes. Organized approach to support detailed inventory and performance assessment. Superb collaboration with it team members to support hardware and software maintenance and service delivery.

Motivated IT intern with a solid background in technical support and troubleshooting. Skilled in developing user guides and enhancing IT processes through team collaboration. Focused on delivering exceptional customer service and driving user satisfaction while managing multiple responsibilities effectively.

Dedicated IT professional with expertise in network troubleshooting, LAN setup and management, and Windows administration. Proficient in cloud infrastructure management and network analysis, with a strong foundation in vulnerability assessment using tools like Wireshark and Nmap. Skilled in virtual environment setup, hardware maintenance, and configuration, providing comprehensive POS and KDS support. Demonstrates exceptional documentation skills, problem-solving abilities, adaptability, team collaboration, and communication skills. Committed to leveraging technical expertise to enhance organisational efficiency and security.

Tech-savvy IT Support Specialist with hands-on experience in desktop updates, laptop reprogramming, and hardware/software troubleshooting. Developed strong technical skills through internships, earning certificates for innovation and reliability. Pursuing a B.A. in Criminal Justice with a Cybersecurity minor, graduating in 2028.

John Andre Dudas

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College Diploma - Information Technology: Network Administration

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IT Intern

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College Diploma - Information Technology: Network Administration

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