John A Rivera
Fresno
Summary
Versatile and results-driven professional with a proven track record at HVL Construction/Properties, enhancing operational efficiency and driving project completion through effective bilingual communication and digital marketing skills. Expert in employee training and customer engagement, I have significantly contributed to workplace safety and sales growth.
Overview
30
30
years of professional experience
Work History
Manager
HVL Construction/Properties
Fresno
01.2018 - Current
- I supervise the day to day office operations
- Perform onsite inspections on the construction sites & provide progress reports on construction & remodel jobs
- Perform regular exterior inspections of rental properties to identify issues that need attention, aerial drone inspection of roof, schedule maintenance repairs, send out late notices to tenants and design marketing material
- I also manage the company fleet of 35 vehicles
- I also do a lot of company driving delivering & picking up supplies, equipment, tools & electronics
Owner
Ag-View Aerial Drone Services
Fresno
01.2015 - Current
- I own an aerial drone service company and I’m FAA certified drone pilot
- I do investigative aerial drone video & 3D model photography for automobile accident trails
- Aerial roof inspections & construction site management
- I have helped the Fresno Fire Department with doing aerial drone videos of their rapid water rescue training sessions
- Golf course water management
- I use drones to assist Ag customers with aerial video, images & data analysis for farm mapping & crop management, water & pesticide control
- I have used the drone for underwriting & claims processing purposes on our commercial accounts
Commercial/Personal Lines Agent & Aerial Drone Pilot
CD Simonian Insurance
Fowler
01.2010 - 01.2018
- Outside sales, renewals and underwriting of all personal & commercial lines insurance
- Personal Auto, Personal Watercraft, Homeowners, Dwelling Fire, Renters Insurance and Personal Umbrellas, General Liability, Commercial Property, Commercial Auto and Workers Comp
- I also handle the remarketing of current customers; I conduct regular insurance policy reviews in order to improve our percentage of customer retention
- I meet on a regular basis with marketing reps to discuss new products or go over any concerns in underwriting and servicing
- I have created new ideas and concepts that have improved our marketing and advertising success
- I currently design all marketing materials that includes business cards, brochures, flyers, newspaper ads and mailers in both English and Spanish
- I have redesigned the company logo, I produce all of the artwork and coordinate with printing companies
- I coordinate all that’s needed to attend local trade shows
- I also create and manage all of the agency’s social media contents
Sales producer & underwriter
Hallmark Insurance Associates
Fresno
01.1995 - 01.2009
- I handled sales, renewals and underwriting of all commercial and personal lines insurance
- Commercial General Liability, Commercial Auto, Workers Comp, Commercial Property, Personal Auto, Homeowners & Renters Insurance
- My specialty at Hallmark was writing service contractors including Janitors, Carpet Cleaners, Flooring Contractors, Landscape and Gardening Maintenance Contractors, Window Washers and Handymen
- I was licensed in 12 other states and did the underwriting for the service contracting accounts in those states
- I also serviced these accounts taking care of their endorsements and changes on their policies, issuing certificates
- Assisted in the explanation of coverage’s, helping them identify possible exposures and risks
- Performed multiple cross sales of coverage’s
- Conducted all aspects of selling, underwriting, renewals, servicing & marketing in both English and Spanish
- I assisted the agency in the translation of all insurance and agency forms and documentation from English to Spanish that included company forms, applications, coverage description letters, marketing and advertising material
- I designed all advertising and marketing materials used by the agency that included brochures, flyers, and mailers in both English and Spanish
- I took care of designing and producing all of the artwork, proofing and coordinating with printing company
- I even redesigned the Agency Company logo
Education
Skills
- Effective Bilingual Communication
- Digital Marketing
- Workplace Safety Standards
- Customer Engagement
- Strong Interpersonal Communication
- Effective Sales Techniques
- Employee Training
References
Personal and professional references gladly furnished upon request.
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Manager
HVL Construction/Properties
01.2018 - Current
Owner
Ag-View Aerial Drone Services
01.2015 - Current
Commercial/Personal Lines Agent & Aerial Drone Pilot
CD Simonian Insurance
01.2010 - 01.2018
Sales producer & underwriter
Hallmark Insurance Associates
01.1995 - 01.2009
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