John Wright
Pemberton
Summary
Hardworking employee enthusiastic to apply my skills and abilities with a company which offers opportunities for growth and development. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
39
39
years of professional experience
Work History
Owner/Operator
Black Diamond Home Services
06.2009 - Current
- Manage day-to-day business operations.
- Provide exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Maintain good client relationships.
Horticulturist
Licensed Cannabis Cultivator
03.2018 - 03.2022
- Inspected gardens to identify insect or disease problems.
- Trained new employees in horticulture best practices, fostering a knowledgeable workforce committed to quality workmanship.
- Implemented integrated pest management practices to minimize chemical usage while maintaining healthy plants.
- Retained knowledge of cannabis plants and understanding of cultural requirements to maximize growth and cultivation.
- Conducted soil testing to determine appropriate nutrient levels for optimal plant growth.
- Improved customer satisfaction by providing personalized recommendations on plant selection and care based on individual needs.
Bar Manager /Head Bartender
Tommy Africa's Night Club
11.1997 - 09.2013
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
Assistant Manager
Busy Boy Car Wash (Chevron)
06.1986 - 05.1994
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Ensured customers received quality service and performed general maintenance.
- Handled cash and credit card payments, maintained books, made bank deposits.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Education
Graduate Certificate - Hospitality Management
Canadian School of Restaurant Management
Vancouver, BC05-1997
High School Diploma -
South Delta Senior Secondary
Delta, BC06-1990
Skills
- Organized, motivated and hardworking
- Relates well to others; possesses excellent interpersonal skills
- good learner and very coachable
- Strong mechanical background with math and science lean
- Able to operate equipment and power tools
- Business planning
- Operations management
- Documentation and reporting
Languages
Timeline
Horticulturist
Licensed Cannabis Cultivator
03.2018 - 03.2022
Owner/Operator
Black Diamond Home Services
06.2009 - Current
Bar Manager /Head Bartender
Tommy Africa's Night Club
11.1997 - 09.2013
Assistant Manager
Busy Boy Car Wash (Chevron)
06.1986 - 05.1994
Graduate Certificate - Hospitality Management
Canadian School of Restaurant Management
High School Diploma -
South Delta Senior Secondary
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