Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

John Willis

Sacramento

Summary

Adept at chainsaw operation and demonstrating exceptional punctuality, I significantly enhanced wildfire containment and safety protocols at C&P Heavy Equipment. My proactive approach and ability to quickly master new skills led to a marked improvement in efficiency and customer satisfaction, showcasing my dedication to excellence and teamwork in high-stakes environments.

Experienced with diverse roofing projects, including installation, repair, and maintenance of various roofing systems. Utilizes specialized tools and techniques to ensure durability and quality of work. Knowledge of safety protocols and industry standards assures every project meets rigorous safety and performance criteria.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Hardworking and passionate job seeker with strong organizational skills eager to secure and entry level position. Ready to help team achieve company goals.

Overview

9
9
years of professional experience

Work History

Wildland Firefighter/Chipper Operator/Swamper

C&P Heavy Equiment
04.2021 - 10.2024
  • Cut and cleared brush and dug trenches to create fire lines using axes, chainsaws or shovels.
  • Patrolled burnt areas after fires to locate and eliminate hot spots that could flare or rekindle.
  • Enhanced wildfire containment by coordinating and executing strategic fireline construction.
  • Upheld high standards of professionalism while interacting with the public during prescribed burns or emergency situations.
  • Improved crew safety through diligent hazard assessment and risk management during incidents.
  • Maintained readiness for rapid response by ensuring timely completion of required training certifications and qualifications updates.
  • Reduced wildfire damage to property by employing effective structure protection measures.
  • Supported incident management teams with accurate mapping, GPS tracking, and real-time information sharing.
  • Assisted in the development of new firefighters by providing guidance and mentorship as a seasoned wildland firefighter.
  • Supported continuous improvement by participating in debrief sessions and training workshops, sharing knowledge gained from frontline experiences.
  • Strengthened relationships with clients, drivers, and other stakeholders through clear communication and professional conduct as a Swamper representative.
  • Assisted operators on rigging pipeline construction.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Operated variety of power tools and hand tools.
  • Answered customer questions and helped resolve various concerns.
  • Operated hydraulic and [Type] equipment for logging safely and efficiently.
  • Kept equipment in good working order with regular maintenance and repair.
  • Controlled movement of sheared trees, lifting and swinging logs with tree clamps and booms.
  • Used chainsaw to fell and buck trees on job sites.
  • Cleared and maintained logging roads for access to work zones.

Service Order Writer

Clark Frame and Unibody
11.2020 - 04.2021
  • Resolved client concerns promptly, demonstrating commitment to customer satisfaction and preserving brand reputation.
  • Streamlined the appointment scheduling process for better time management and increased productivity.
  • Increased accuracy of repair orders by thoroughly reviewing vehicle history and ensuring complete documentation.
  • Used [Software] computer system to enter customer information, create service records, order parts and develop cost estimations.
  • Improved customer satisfaction by providing accurate repair estimates and timely completion of work.
  • Provided customers with estimation of repair costs and reasonable timeline for completion of service.
  • Ensured high-quality workmanship by communicating effectively with technicians regarding repairs and maintenance needs.
  • Maintained a clean and organized service area, enhancing overall appearance of the dealership and promoting professionalism.
  • Greeted and registered customers requiring service and directed automobiles to service garage.
  • Enhanced service department efficiency by maintaining clear communication with technicians and customers.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Solar Panel Installer

Tesla Solar
10.2018 - 11.2020
  • Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
  • Installed solar panels on multiple residential and commercial properties to meet customer requirements.
  • Assembled, wired and connected solar panels to existing components and systems.
  • Ensured safety compliance by following industry guidelines during all installations and maintenance tasks.
  • Troubleshot electrical issues related to solar panel installation and implemented swift resolutions.
  • Established strong relationships with property owners to boost referrals and customer satisfaction.
  • Collaborated with team members to complete large-scale solar panel projects on time and within budget constraints.
  • Reduced installation times by streamlining processes and effectively managing resources.
  • Verified completion of inspections prior to installation processes to reduce delays.
  • Improved customer satisfaction by providing clear communication and timely updates throughout the project lifecycle.
  • Increased overall energy production by optimizing solar panel positioning for maximum sun exposure.
  • Increased customer satisfaction with detailed explanations of solar panel maintenance, promoting understanding and ease of use.
  • Put in place systems consistently surpassing code and safety standards.

Pressure Washer/Small Engine Mechanic/Shop Manager

E-Z Clean Systems
01.2017 - 10.2018
  • Demonstrated strong attention to detail in all aspects of work, resulting in high-quality outcomes for clients.
  • Answered customer questions on pricing, products, procedures, and materials used.
  • Handled delicate surfaces with care, preventing damage while achieving thorough cleaning results.
  • Delivered timely and efficient pressure washing services for commercial and residential clients, resulting in high customer satisfaction.
  • Inspected washing tools, equipment, and materials daily for damage or needed repairs.
  • Restored weathered surfaces to near-original condition through meticulous pressure washing techniques.
  • Managed inventory of cleaning solutions, ensuring appropriate levels were maintained for all projects.
  • Provided exceptional customer service by addressing concerns promptly and professionally.
  • Consistently met project deadlines by prioritizing tasks effectively and managing time efficiently.
  • Educated clients on proper care techniques for maintaining their freshly cleaned surfaces.
  • Followed safety protocols to prevent accidents and injuries.
  • Cleaned wash equipment after shift and confirmed proper storage.
  • Kept equipment in good working order and properly stored between jobs.
  • Delegated assignments to team members and monitored quality of work from each person.
  • Trained new employees on proper washing procedures and company policies.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Supervised supplies in inventory and submitted reorder requests.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
  • Upheld company values while interacting with customers, creating positive relationships built on trust and reliability.
  • Tested and inspected engines to determine malfunctions, locate missing and broken parts and verify repairs using diagnostic instruments.
  • Lubricated, cleaned and repaired parts and components to carry out effective small engine preventive and reparative maintenance processes.

Roofer

Rankin Lyman Roofing
01.2016 - 01.2017
  • Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
  • Performed patching and resealing of roofs to provide maintenance, repairs and protection.
  • Installed, repaired, and replaced single-ply roofing systems.
  • Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
  • Inspected problem roofs to determine best repair procedures.
  • Installed asphalt shingles, tile and metal roofing systems to manage exterior construction projects of residential, commercial and industrial buildings.
  • Maintained a clean, organized job site minimizing disruptions to clients'' daily lives while also promoting efficiency within the crew.
  • Inspected buildings to inspect for water damage, worn out flashing and other signs of roof damage.
  • Consistently adhered to OSHA regulations creating a safe work environment for both crew members and clients alike while protecting company liability risks.
  • Fastened composition shingles and sheets to roof with asphalt, cement and nails.
  • Inspected roofs and identified deficiencies for repair cost estimation.
  • Resolved issues quickly by troubleshooting problems related to leaks, structural damage, or poor workmanship from previous contractors.
  • Improved client satisfaction by efficiently completing roofing projects within deadlines and budget constraints.
  • Adjusted roof flashing to maximize drainage.
  • Scheduled and attended pre-planning sessions with general contractors.
  • Installed roof insulation to reduce energy costs.
  • Applied roof coatings to protect roof and extend lifespan.
  • Adapted to challenging weather conditions, ensuring project continuity and worker safety.

Education

High School Diploma -

Shasta High School
Redding, CA
06-2009

Skills

  • Chainsaw operation
  • Machine maintenance
  • Truck loading
  • Power tool operation
  • Roof installation
  • Engine diagnostics
  • Unit loading and unloading
  • Punctuality
  • Hand tool proficiency
  • Invoicing
  • Quick learner
  • Fire suppression tools operations

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Supervised team of 5-10 staff members.

Interests

  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Strategy Games
  • I enjoy helping others and giving back to the community
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Outdoor Recreation
  • I like working with my hands and fixing things
  • Camping
  • Hiking
  • Personal Development and Self-Improvement
  • Backpacking
  • Road Trips

Timeline

Wildland Firefighter/Chipper Operator/Swamper

C&P Heavy Equiment
04.2021 - 10.2024

Service Order Writer

Clark Frame and Unibody
11.2020 - 04.2021

Solar Panel Installer

Tesla Solar
10.2018 - 11.2020

Pressure Washer/Small Engine Mechanic/Shop Manager

E-Z Clean Systems
01.2017 - 10.2018

Roofer

Rankin Lyman Roofing
01.2016 - 01.2017

High School Diploma -

Shasta High School
John Willis