John Wert
Grande Prairie,AB
Summary
Dynamic professional with extensive experience at Accu-Tech Auto Repair, excelling in customer service and equipment maintenance. Proven ability to enhance customer satisfaction through effective communication and upselling. Skilled in project management and worksite safety, consistently ensuring operational efficiency and reliability in fast-paced environments. Punctual and dependable team player dedicated to achieving results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shop Hand
Accu-Tech Auto Repair
Grande Prairie, Alberta
06.2023 - 08.2024
- Performed minor repairs on tools and equipment as needed.
- Received and processed stock deliveries, verifying accuracy of incoming shipments.
- Set up and tended equipment to ensure smooth operating.
- Performed daily cycle counts and investigated discrepancies as needed.
- Utilized skidsteer to move large shipments between storage and mechanical shop.
- Inspected store equipment regularly for proper functioning; reported any defects or damage immediately.
- Monitored and replenished stock levels of shop supplies.
- Assisted in the loading and unloading of materials and products.
- Assisted with inventory counts and audits to ensure accuracy.
Service Advisor
Accu-Tech Auto Repair
Grande Prairie, AB
05.2021 - 05.2023
- Upsold additional products or services to enhance customer satisfaction.
- Scheduled service appointments for vehicle maintenance efficiently.
- Responded promptly to customer inquiries via phone, email, and in person.
- Demonstrated expertise in advanced diagnostic equipment used in shop operations.
- Prepared invoices for services rendered and collected payments from customers.
- Cultivated strong relationships with customers to drive repeat business.
- Ensured accurate and timely handling of all customer inquiries.
- Resolved customer complaints efficiently and courteously.
Roughneck
Precision Drilling
Fort St. John, British Columbia
01.2022 - 01.2022
- Connected sections of piping together with couplings and threaded joints.
- Assisted in the installation of pipelines, tanks, separators and other components onsite.
- Communicated effectively with supervisors regarding tasks assigned and completed throughout shift hours.
- Maintained work area cleanliness by disposing of waste material properly according to regulations.
- Secured drill pipe connections with wrenches and tongs for safe drilling operations.
- Removed debris from well sites using a variety of tools including shovels, rakes and hoes.
- Laid and tripped pipes in proper holes.
- Assisted on drill floor for piping, rigging and casing.
Pipeline Laborer
Kinetic Energy
Grande Prairie, Alberta
11.2021 - 12.2021
- Transported materials needed for pipeline construction projects to designated sites.
- Covered completed sections of pipe with soil or other protective coverings.
- Ensured proper disposal of waste generated during pipeline construction projects.
- Helped in laying out the line of a new pipeline route according to project plans.
- Cleaned work areas after completion of jobs to ensure safety and cleanliness.
- Inspected pipelines for structural integrity prior to installation or repair.
- Measured and marked right-of-way for pipeline ditches with tape measures and paint.
- Completed ongoing regulation training and participated in site expectation meetings before new projects.
- Inspected work sites for holes and damage.
Sales Associate
Ernies Sports Experts
Grande Prairie, Alberta
06.2019 - 08.2020
- Provided accurate information about products, prices and services.
- Attended weekly team meetings to review performance goals and objectives.
- Upsold additional items based on customer interests and needs.
- Greeted customers and provided exceptional customer service.
- Demonstrated product features and benefits for customers' needs.
- Assisted customers with product selection, sizing and styling.
- Organized stockroom shelves according to size, color or style.
- Conducted inventories on a regular basis to track stock levels.
- Maintained cleanliness of store environment including floors, windows, displays.
- Maintained up-to-date knowledge of store merchandise and policies.
- Engaged customers in friendly, professional dialogue to determine needs.
Education
Diploma of Business Administration - Managment
Southern Alberta Institute of Technology
Calgary, AB06-2026
High School Diploma -
St. John Paul II
Grande Prairie, AB06-2021
Skills
- Customer service
- Equipment maintenance
- Team collaboration
- Project management
- Analytical thinking
- Maintenance and repair
- Preventive maintenance and repair
- Task prioritization
- Punctual and dependable
- Worksite safety
- Operate machinery
Certification
- Standard First Aid - Level C CPR and AED (Expired Aug 2024, will renew)
- WHIMIS Certificate - (Expired 2024, can renew)
- TDG (Transport Dangerous Goods) - (Expired, can renew)
- Energy Safety Canada - Common Safety Orientation
- Microsoft Office Specialist: Word Associate Certification
- Microsoft Office Specialist: Excel Associate Certification
References
References available upon request.
Timeline
Shop Hand
Accu-Tech Auto Repair
06.2023 - 08.2024
Roughneck
Precision Drilling
01.2022 - 01.2022
Pipeline Laborer
Kinetic Energy
11.2021 - 12.2021
Service Advisor
Accu-Tech Auto Repair
05.2021 - 05.2023
Sales Associate
Ernies Sports Experts
06.2019 - 08.2020
Diploma of Business Administration - Managment
Southern Alberta Institute of Technology
High School Diploma -
St. John Paul II
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