John Weber
Long Beach
Summary
Results-driven manager specializing in administrative management and client services. Proven track record in building partnerships with city and county agencies to support vulnerable populations. Successfully expanded housing navigation and operational client services through targeted training programs that improved staff performance and ensured compliance with regulations.
Overview
20
20
years of professional experience
Work History
Program Manager
Mercy House Living Centers
05.2019 - 11.2025
- Coordinated staff training and development programs across multiple locations, resulting in enhanced team skill sets.
- Led program evaluations to assess effectiveness and identify improvement areas.
- Implemented data collection processes to monitor client needs and program responsiveness.
- Oversaw compliance with state regulations and organizational policies for effective service delivery.
- Developed strategic partnerships with local organizations to expand resource availability.
- Advocated for vulnerable populations by promoting service access and raising awareness of available services.
- Conducted regular team meetings to monitor progress and address program execution challenges.
- Analyzed collected data and generated reports for program review presentations.
Behavioral Health Technician
Beachside Behavioral Health LLC
06.2016 - 12.2018
- Conducted therapeutic groups and mentored partial hospital clients, fostering personal growth and recovery
- Monitored client medication distribution and coordinated appointments to enhance treatment compliance and continuity of care
- Supervised male clients, ensuring adherence to treatment plans and promoting a supportive environment
- Supported client well-being through services in California.
Intake Counselor
Mercy House
11.2015 - 04.2016
- Cold weather homeless shelter intake
- Provided client support
- CA
Customer Service/Sales
Light Speed Fine Art
05.2015 - 10.2015
- Coordinated sales efforts for convention events, enhancing attendee engagement and overall event success
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Intake Counselor
Mercy House
11.2014 - 04.2015
- Cold weather homeless shelter intake
- Provided client support
- CA
Treatment Technician
Northbound Treatment Services
08.2013 - 11.2014
- Monitored client medication distribution and coordinated appointments to support adherence to treatment plans
- Supervised daily operations of 14-bed property, ensuring compliance with treatment protocols
- Assisted with administrative tasks in California
Maintenance Department Manager
Civic Center Barrio Housing Corporation
02.2012 - 02.2013
- Supervised maintenance operations across 16 low-income sites, ensuring compliance and safety standards
- Facilitated quarterly city inspections and conducted daily operations and certifications to maintain regulatory compliance
- Coordinated activities to ensure adherence to California regulations, enhancing site operational integrity
Site Manager
The John Stewart Company
Los Angeles
12.2005 - 12.2009
- Reversed negative financials within one year by renegotiating vendor contracts and implementing accountability controls for payables and receivables.
- Oversaw daily operations, enhancing workflow and operational efficiency.
- Negotiated outside vendor contracts
- Los Angeles, CA
Education
Alcohol And Drug Studies
CCAPP
Anaheim, CA01-2019
Human Services -
Santa Ana College
Santa Ana, CA12-2015
Human Services -
Cypress College
Cypress, CA06-2014
Skills
- Microsoft Office Suite
- Project management
- Compliance oversight
- Staff training
- Client services
- Performance tracking
- Team leadership
- Conflict resolution
- Effective communication
- Analytical thinking
- Goal orientation
- Change management
- Stakeholder engagement
- Detail-oriented approach
- Partnership development
- Quality control
- Documentation proficiency
- Negotiation skills
- Cross-functional collaboration
- Public speaking
- Vendor management
- Budget planning
- Work delegation
- Recruitment and hiring processes
- Interpersonal communication
- Scheduling and planning strategies
- Program leadership and oversight
- Community outreach initiatives
Timeline
Program Manager
Mercy House Living Centers
05.2019 - 11.2025
Behavioral Health Technician
Beachside Behavioral Health LLC
06.2016 - 12.2018
Intake Counselor
Mercy House
11.2015 - 04.2016
Customer Service/Sales
Light Speed Fine Art
05.2015 - 10.2015
Intake Counselor
Mercy House
11.2014 - 04.2015
Treatment Technician
Northbound Treatment Services
08.2013 - 11.2014
Maintenance Department Manager
Civic Center Barrio Housing Corporation
02.2012 - 02.2013
Site Manager
The John Stewart Company
12.2005 - 12.2009
Alcohol And Drug Studies
CCAPP
Human Services -
Santa Ana College
Human Services -
Cypress College