JOHN WALKER
REDDING
Summary
Seasoned Producer in Learning and Development with expertise in video production and internal communications. Bringing a strategic, innovative approach to creating impactful training content that strengthens brand consistency and drives employee performance.
Overview
14
14
years of professional experience
Work History
Senior Producer - Learning and Development
VERIZON
Remote
05.2016 - 08.2024
- Developed and executed a comprehensive video strategy integrating animation, motion design, and storytelling to enhance learning and development content and improve training engagement.
- Researched and evaluated emerging AR/VR technologies for learning and development, expanding team capabilities through advanced video production, drone operations, and motion graphics.
- Led innovative learning and development initiatives that modernized training methodologies, supported organizational goals, and promoted a culture of continuous learning across Verizon.
- Applied advanced photography and videography expertise to elevate production quality, adopting new tools, technologies, and techniques to deliver high-impact internal training content.
Senior Analyst - Marketing
VERIZON
Alpharetta, GA
06.2013 - 05.2016
- Analyzed market trends and campaign performance across 15+ concurrent initiatives, developing data-driven strategies that increased engagement by 25%, improved conversion rates by 18%, and optimized overall marketing ROI.
- Built and sustained strategic partnerships with 20+ internal stakeholders across marketing, operations, customer service, and L&D, ensuring alignment with business objectives and accelerating campaign delivery timelines by 30%.
- Led cross-functional teams of 10–25 contributors in executing integrated B2B, customer service, and learning & development campaigns, consistently exceeding performance targets by 15–20%.
- Designed and delivered branding, theming, and multimedia experiences for enterprise-scale employee events serving 1,000+ participants, including role-play competitions and awards programs featuring live concerts and executive leadership engagement, resulting in 95%+ participant satisfaction scores.
Co-Ordinator - Customer Service Ops
VERIZON
Franklin, TN
08.2010 - 06.2013
- Coordinated training, events, and vendor relationships to support customer service teams and strengthen product launch execution.
- Collaborated with cross-functional teams to align customer service operations with business objectives and improve go-to-market communication.
Education
Marketing
Devry University
AtlantaSkills
- Adobe Creative Cloud (Photoshop, After Effects, Premiere Pro, Illustrator)
- Video production
- Photography
- Content creation
- Digital marketing
- Brand strategy
- Project management
- Event planning
- Stakeholder engagement
- Team leadership
- Strong writing and editing skills
- Proficiency with Microsoft Office
Timeline
Senior Producer - Learning and Development
VERIZON
05.2016 - 08.2024
Senior Analyst - Marketing
VERIZON
06.2013 - 05.2016
Co-Ordinator - Customer Service Ops
VERIZON
08.2010 - 06.2013
Marketing
Devry University