Results-driven Learning & Development Manager skilled in enhancing employee growth and performance. Experienced in training and curriculum design. Passionate about establishing a culture of learning where employees can reach their full potential.
· Managed a grant budget of over $1.4 million and tracked progress on deliverables in monthly reports to the grant funders.
· Launched a digital survey and collected responses from the staffs of 15 clinics on their training and professional development needs, visualizing the data in a report presented to C-suite members.
· Managed the Learning & Development team and oversaw the rollout of 5 new training and workforce development programs in Q1 of 2025.
· Launched and administered a new LMS for the organization, providing technical support to managers and employees and maintaining training records to ensure compliance with regulatory requirements.
· Organized focus groups for managers to identify workforce trends across clinics and performed skill gap analyses to develop relevant and impactful training programs.
· Supported organizational retention and succession planning by developing 30/60/90 surveys and implementing 360 feedback and performance evaluation software.
· Created and delivered training content for in-person and virtual training sessions, including live facilitation and self-guided e-learning modules, for upwards of 40 participants.