John Virgo
Whitby
Summary
Hard-working policing major currently attending Durham College, with 6+ years of work experience. Aiming to leverage a proven knowledge of safety training and surveillance skills. Self-motivated and a welcoming personality, frequently praised as efficient by my peers.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Employee, Representative
Rexall Pharmacy
06.2021 - Current
- Provide customer with excellent service and knowledge and using effective interpersonal and problem-solving skills
- Handle customer service complaints, refunds, and questions, assuring customers were satisfied and ensuring the daily shift ran smoothly
- Stock and manage inventory daily to ensure the amount of quantity is in the store.
Supervisor, Cashier Bartender
Purple Bubble Asian Cuisine
08.2018 - 05.2021
- Answer telephone calls and respond to inquiries or transfer calls
- Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly, and customers' concerns are addressed
- Take and prepare to-go orders
- Operate cash registers to accept payments for food and beverages
- Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.
Waiter
Makimono Japanese Restaurant
03.2017 - 03.2018
- Collect payments from customers
- Clean tables or counters after patrons have finished dining
- Prepare tables for meals, including setting up items such as linens, silverware, and glassware
- Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
Education
Police Foundation Policing Candidate -
Durham College
Oshawa, ONAdvance Law Enforcement & Investigation -
Durham College
Oshawa, ONSkills
- Multitask
- Critical Thinking
- Physical Fitness
- Communication
- Computer Software Skills
- Conflict Resolution
- Knowledge of Investigating
Certification
- First Aid and CPR Certification
- Crisis Intervention Part 1 and 2
- EM 200- Basic Emergency Management (BEM)
- Public Safety Telecommunicator 1
- Scenario Based Mental Health and De-Escalation Training
- Mindsight Certification
- Change Management Foundation
- CISSP Cert Prep: 5 identity and Access Management
- The New Age of Risk Management Strategy for Business
- AODA Training
- Workers Health and Safety Awareness in 4 Steps Training
- WHMIS Training
- Workplace Violence and Harassment Prevention Training Module
Coursework
- Interviewing & Investigation
- Conflict Management
- Provincial Offences
Awards
- Visual Arts Award
- Ontario Scholar Award
Volunteer Experience
Camp Counselor's Assistant, Rouge Park Recreation Centre, Markham, ON, Jul 2017 - Aug 2017, Assist camp supervisors to prepare activities, Assist coordinating activities, Prepare food for the children and perform cleaning duties, Write reports for current shift
Languages
Timeline
Employee, Representative
Rexall Pharmacy
06.2021 - Current
Supervisor, Cashier Bartender
Purple Bubble Asian Cuisine
08.2018 - 05.2021
Waiter
Makimono Japanese Restaurant
03.2017 - 03.2018
Police Foundation Policing Candidate -
Durham College
Advance Law Enforcement & Investigation -
Durham College
- First Aid and CPR Certification
- Crisis Intervention Part 1 and 2
- EM 200- Basic Emergency Management (BEM)
- Public Safety Telecommunicator 1
- Scenario Based Mental Health and De-Escalation Training
- Mindsight Certification
- Change Management Foundation
- CISSP Cert Prep: 5 identity and Access Management
- The New Age of Risk Management Strategy for Business
- AODA Training
- Workers Health and Safety Awareness in 4 Steps Training
- WHMIS Training
- Workplace Violence and Harassment Prevention Training Module
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