Summary
Overview
Work History
Education
Skills
Languages
Timeline
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John Tompkins

Napanee,ON

Summary

Accomplished Supervisor at Shelin Pools, adept in strategic planning and complex problem-solving, significantly enhanced team productivity and customer satisfaction. Leveraged expertise in process improvement and excellent communication to mentor staff and streamline operations. Demonstrates professionalism and attention to detail, driving results and fostering career development.

Overview

25
25
years of professional experience

Work History

Supervisor

Shelin Pools
03.1999 - 07.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.

Education

Grade 12 -

Ernestown Secondary School
Odessa, ON
06.1988

Skills

  • Strategic Planning
  • Complex Problem-Solving
  • Processes and procedures
  • Process Improvement
  • Project Management
  • Schedule development
  • Problem-Solving
  • Multitasking
  • Attention to Detail
  • Decision-Making
  • Excellent Communication
  • Active Listening
  • Professionalism

Languages

English
Elementary

Timeline

Supervisor

Shelin Pools
03.1999 - 07.2024

Grade 12 -

Ernestown Secondary School

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John Tompkins