Adaptable and organized individual with a strong focus on customer satisfaction and relationship management. Experienced in executing complex projects in sales and service environments, ready to contribute to business growth.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Aftermarket Sales and Services
Envirocare a CECO Brand
08.2024 - 12.2025
Assisted in transition of Envirocare to CECO, a publicly traded company, in August 2024. Supported implementation of Microsoft D365 ERP software. Contributed to development of new sales and production processes. Helped establish onsite manufacturing for Envirocare as first CECO brand. Took on responsibilities including creation of part numbers, inventory management, customer account setup, credit report processing, balance settlements, and bill of materials creation.
Aftermarket Sales and Services
EnviroCare
American Canyon, CA
09.2021 - 08.2024
Directed all aspects of US and international sales for aftermarket equipment across wastewater treatment, cement, mining, food, fertilizer, and steel sectors. Oversaw the sales of OEM equipment, which included valve racks, pump skids, water tanks, spray lances, impingement trays, quench vessels, and mercury retort boats. Managed the distribution of non-OEM equipment, encompassing mercury modules, pumps, valves, filters, hoses, flowmeters, thermocouples, and transmitters.
Achieved a notable rise in aftermarket sales from 2.5 million to 3.8 million annually from 2021 to 2025 through effective relationship management. Enhanced customer satisfaction by improving response and delivery times. Fostered strong connections by traveling extensively across the US for mercury testing, startups and inspections.
Oversaw vendor quote acquisition to optimize procurement strategies. Developed customer quotes to enhance sales effectiveness. Engaged in dialogue with customers to strengthen relationships and resolve issues. Analyzed purchase orders for adherence to contractual terms. Managed purchase order processing to ensure efficient material ordering. Produced Vectorworks drawings and Excel bills of materials for custom fabrication. Executed part inspections to maintain quality assurance. Directed shipping arrangements for postal and LTL services. Addressed technical inquiries to provide expert support to clients.
Field Service Technician
Envirocare International
American Canyon
10.2019 - 12.2025
Completed pre shipment inspections, on site inspections, start ups and mercury testing throughout the US.
In the office I would assist with Vectorworks drawings and Excel bill of materials.
After a year I was involved in all aspects of modified 30B mercury testing except billing. This included maintaining equipment, scheduling with customer, shipping equipment, preforming testing, writing proposals and reports for the EPA.
Owner
Johnny's Hauling
Sonoma, CA
06.2012 - 10.2018
Collaborated with estate sale, staging and organizing companies to facilitate dump runs and house staging.
Owner
Johnny's Auto
Sonoma, CA
08.2012 - 09.2019
Facilitated buying and selling of vehicles through online platforms such as Craigslist, Facebook Marketplace, and eBay. Conducted repairs on purchased cars to enhance resale value. Disassembled vehicles to sell parts individually for additional profit.
Outdoor Furniture Delivery and Assembly
Villa Terrazza Patio & Home
Sonoma, CA
06.2011 - 08.2014
Executed assembly and delivery of high-value furniture, ensuring quality and customer satisfaction.
Education
Associate of Science -
Santa Rosa Junior College
Santa Rosa, CA
06-2023
High School Diploma -
Justin Siena High School
Napa
06-2013
Skills
Proficient in Microsoft Excel, Word, Powerpoint, D365 Adobe PDF editor, Foxit and Vectorworks
Friendly, positive attitude
Teamwork and collaboration
Flexible and adaptable
Critical thinking
Organization and time management
Certification
MSHA (The Mine Health and Safety Administration) 46