Summary
Overview
Work History
Education
Skills
Languages
Timeline
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John Tapia

Bakersfield

Summary

Accomplished Technician Team Leader with a proven track record at Ventura Telephone, adept in hardware repair and task delegation. Enhanced team performance and safety, leading to a significant decrease in workplace accidents. Skilled in system diagnostics and fostering professional growth, consistently exceeding project expectations while adhering to budget constraints.

Overview

11
11
years of professional experience

Work History

Technician Team Leader

Ventura Telephone
03.2022 - Current
  • Cell Phone Towers for AT&T
  • Evaluated team performance regularly, providing constructive feedback and targeted coaching for improvement.
  • Contributed to ongoing process improvements by identifying inefficiencies and suggesting innovative solutions.
  • Reduced equipment downtime through meticulous troubleshooting and effective repair techniques.
  • Ensured adherence to safety protocols among team members, resulting in a decrease in workplace accidents.

Coax Splicer

Cable Com
02.2020 - 11.2021
  • Mitigated potential service disruptions by conducting regular preventative maintenance and promptly addressing issues as they arose.
  • Contributed to cost savings by effectively managing inventory and minimizing material waste on job sites.
  • Delivered exceptional results under challenging conditions, including extreme weather events or limited access situations.
  • Stayed up-to-date on industry advancements through regular training sessions, incorporating new techniques into daily operations.


Underground Foreman

SEFNCO
10.2016 - 02.2020
  • Ensured timely completion of projects by monitoring daily progress reports and adjusting plans as needed.
  • Managed budgets effectively by tracking expenses diligently, avoiding cost overruns on multiple projects.
  • Mentored junior miners, fostering their professional growth and enhancing overall team performance.
  • Developed comprehensive contingency plans to address unforeseen challenges during underground construction projects.
  • Running EMT on commercial buildings
  • Enhanced underground safety by implementing rigorous inspections and maintenance protocols.
  • Maintained high-quality standards on all projects through continuous training and performance evaluations for team member

Install Tech

Wave Broadband
07.2014 - 10.2016
  • Install Cable Services Residential/Commerical
  • Placing Alarm Systems
  • Cameras & WAP access Points
  • Terminating CAT 5/6
  • Creating Path Ways for cables
  • Ensured accurate and complete installations by closely following guidelines and adhering to industry best practices.
  • Improved customer satisfaction by providing timely and efficient installations of various equipment.
  • Continuously updated technical knowledge through training sessions, workshops, and self-directed learning to provide exceptional service to clients.
  • Maximized uptime of installed systems by performing routine maintenance checks as part of the after-sales support services.

Education

High School Diploma -

Franklin High School
Elk Grove
06-2013

Skills

  • Remote support
  • Software installation
  • Network configuration
  • Deadline management
  • Task delegation
  • Hardware repair
  • Electrical systems
  • Technical training
  • System diagnostics

Languages

Spanish
Native or Bilingual

Timeline

Technician Team Leader

Ventura Telephone
03.2022 - Current

Coax Splicer

Cable Com
02.2020 - 11.2021

Underground Foreman

SEFNCO
10.2016 - 02.2020

Install Tech

Wave Broadband
07.2014 - 10.2016

High School Diploma -

Franklin High School

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John Tapia