Customer-focused professional with experience in administrative support, sales assistance, and client communication. Adept at handling customer inquiries, providing product demonstrations, and maintaining strong client relationships. Strong problem-solving, multitasking, and communication skills with a passion for delivering excellent service
• Assist customers with inquiries, ensuring a positive experience.
• Support sales team with product promotions and account updates.
• Coordinate meetings and maintain accurate records for account management.
• Provided direct customer support and resolved service-related inquiries.
• Assisted with scheduling and account updates, ensuring smooth operations.
• Maintained professionalism while communicating with clients.
• Engaged with clients and team members to ensure smooth project execution.
• Assisted in coordinating staff and handling customer requests.
• Supported production teams in managing multiple projects efficiently.
• Assisted with customer and vendor communications to ensure timely deliveries.
• Managed customer accounts, ensuring accurate data entry and follow-ups.
• Assisted sales representatives with customer inquiries and service requests.
✔ Customer Service & Relationship Management
✔ Product/Service Demonstrations & Sales Support
✔ POS Systems & Enrollment Processing
✔ Professional Communication (Phone, Email, In-Person)
✔ Data Entry & Documentation
✔ Team Collaboration & Leadership
✔ Microsoft Office Suite (Word, Excel, PowerPoint)
✔ Google Suite (Docs, Sheets, Calendar Management
Video Symphony
• Certification in Social Media Editing (Avid & Adobe)
Carnegie Sales Training
• Completed while working with Creative Planet
Video Symphony
• Certification in Social Media Editing (Avid & Adobe)
Carnegie Sales Training
• Completed while working with Creative Planet