John Stewart
Three Brooks,Canada
Summary
Experienced Technician with a strong background at TNC Wireless, showcasing expertise in installations and delivering exceptional customer service. Demonstrated proficiency in troubleshooting, enhancing connectivity, and ensuring high levels of customer satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Technician
TNC Wireless
02.2016 - Current
- Installed and configured internet equipment (routers, modems, and wiring) in residential settings, ensuring optimal connectivity and performance.
- Diagnosed and resolved connectivity issues on-site, ensuring timely and efficient problem resolution.
- Maintained accurate records of installations, service calls, and customer feedback.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology and safety.
- Constructed and installed telecommunications towers while adhering to strict safety standards and engineering specifications, ensuring optimal structural integrity and reliability.
Siding Contractor
Self Employed
01.2013 - 01.2016
- Operated as a self-employed siding contractor, providing high-quality exterior installations and repairs for residential and commercial properties.
- Assessed project requirements and provided accurate estimates, ensuring clear communication and client satisfaction.
- Installed, repaired, and maintained siding materials, including vinyl, wood, and fiber cement, adhering to industry standards and safety protocols.
- Managed all aspects of business operations, including client acquisition, budgeting, and scheduling.
- Consistently delivered projects on time and within budget, earning a reputation for craftsmanship and reliability.
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- Written/Verbal communication
- Troubleshooting
- Installation and repair
- Work Planning and Prioritization
- Customer interaction
- OSHA compliance
- Safety Equipment
- Tech-Savvy
Certification
- WHMIS
- First aid
- Advanced fall arrest and rescue
- Man lift
- Powerline hazard
- Aerial boom lift 3b and scissor lift 3a operator
- Driver safety
Timeline
Technician
TNC Wireless
02.2016 - Current
Siding Contractor
Self Employed
01.2013 - 01.2016
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