John Steadman
Santa Clarita
Summary
Proven Assistant Manager at Papa Johns JBK, adept in team leadership and customer service, enhanced store operations, and achieved notable customer satisfaction improvements. Excelled in staff management and problem-solving, ensuring efficient financial practices and fostering a positive work environment. Demonstrated expertise in money handling and decision-making, directly contributing to performance excellence.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Papa Johns JBK
09.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
High School Diploma -
Saugus Highschool
21900 Centurion Way, Santa Clarita, CA 9135005-2022
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Staff management
Timeline
Assistant Manager
Papa Johns JBK
09.2022 - Current
High School Diploma -
Saugus Highschool
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